M2
jf_loss_prevention::M2
Loss Prevention Senior Supervisor
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Loss Prevention Senior Supervisor

retail_hospitalityLoss Prevention · M2 — M2 — Manager II · Management

Senior on-site supervisor overseeing loss prevention staff and operations across a location or small cluster of stores.

Median pay · United States · annual

$110,455 USD

+29% vs M1 on this ladder

Typical range ()

$81,136$150,369

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Management

retail_hospitality

Coordinates

2 / 4 spaces

pay@2 · 2026-07

What this role is

Senior on-site supervisor overseeing loss prevention staff and operations across a location or small cluster of stores. At the Manager II (M2) level, the role owns an established team or sub-function, cross-project coordination and priorities, and drives group delivery and development. Manages a team; sometimes manages leads.

What this level does

  • Lead a skilled team of loss prevention specialists across a single high-volume location or small store cluster, owning tactical shrink outcomes
  • Direct the work of contract security officers and loss prevention agents, setting coverage schedules and case-handling standards
  • Investigate more complex internal-theft, external-theft and vendor-fraud cases, and implement or monitor processes to reduce property or financial losses
  • Collaborate cross-functionally with store management to identify root causes of loss and apply targeted countermeasures
  • Assist in developing store-level policies, procedures and systems for safeguarding assets
Knowledge applied
Applies loss prevention judgment within known factors to run a skilled team and handle more complex cases at one location or small cluster.
Complexity & problem solving
Makes judgments on case handling and coverage within established parameters; investigates internal/external theft and vendor fraud.
Collaboration & interaction
Cross-functional cooperation with store management; directs contract security officers.
Typical experience
2–5 years in loss prevention team leadership or specialist/investigator roles.

Skills at this level

Surveillance & security systems operation
Operates and oversees physical security infrastructure — CCTV/closed-circuit cameras, alarms, and electronic article surveillance (sensor-tag) systems — and directs monitoring of video and in-store behavior to detect shoplifting or employee theft.
Loss prevention investigation
Investigates known or suspected internal theft, external theft and vendor fraud, applying case management systems, database software, Access and SQL to research activity, establish evidence, and drive resolution.
Shrink strategy & program development
Develops and implements loss prevention strategies and programs to protect company assets, minimize shrinkage, and prevent theft and fraud across stores.
Store audit & root-cause analysis
Conducts store audits to identify problem areas and procedural deficiencies, and collaborates with store management to isolate root causes of loss and develop countermeasures.
Loss prevention team leadership
Manages loss prevention specialists, coordinators and contract security officers across single or multiple stores, setting coverage, case standards and performance.
Employee training on loss prevention
Develops and delivers training to store employees on loss prevention techniques and shrink-reduction procedures.
Law enforcement liaison
Serves as liaison with local law enforcement to assist with investigations of accidents, thefts and property loss.
Workplace violence prevention
Leads workplace violence prevention programs and associated employee training to protect people and premises.
Security operations knowledge
Applies knowledge of relevant equipment, policies, procedures and strategies to promote effective security operations for the protection of people, data, property and institutions.
Enterprise risk & business continuity
Extends loss prevention into enterprise risk management, working across store operations and supply chain during crises to keep stores open, safe and available.
Loss prevention budget management
Owns loss prevention operating and staffing budgets, balancing coverage cost against shrink exposure at regional, divisional or enterprise scale.
Asset safeguarding policy development
Develops policies, procedures and systems for safeguarding company assets against theft, fraud and financial loss.

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As of · 2026-07-30

Edition · canon-v2@2.1.0-complete

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