Facilities Assistant
corporate_services › Facilities Management · S1 — S1 — Support Associate · Support
Entry-level worker who performs basic cleaning, upkeep, and support tasks to keep facilities clean, safe, and functional.
Median pay · United States · annual
$39,694 USD
Typical range ()
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Key statistics
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What this role is
Entry-level worker who performs basic cleaning, upkeep, and support tasks to keep facilities clean, safe, and functional. At the Support Associate (S1) level, the role owns a single task type or queue, routine, well-defined requests, and drives individual transactions. None.
What this level does
- Perform routine maintenance of facilities — keeping buildings and grounds clean, neat and safe — following standardized procedures or specific prior instructions
- Conduct routine facility inspections along a prescribed checklist and log findings, escalating anything beyond a minor issue
- Respond to minor facility-related issues (a burnt-out fixture, a stuck door, a spill) using readily available answers and standard steps
- Record equipment audit entries and readings into the FMS/CMMS as instructed, and flag items needing attention to a senior technician
- Monitor inventory levels for facility supplies and note when items run low for reordering
- Knowledge applied
- General procedural knowledge of cleaning, basic upkeep and inspection routines; applies standardized steps and readily available answers to routine facility tasks.
- Complexity & problem solving
- Routine, prescribed tasks (checklists, minor fixes); when the answer isn't obvious, escalates rather than deviating.
- Collaboration & interaction
- Completes own tasks with standard interactions; takes direction from senior technicians and logs findings for others.
- Typical experience
- 0–1 years; minimal facilities experience.
Skills at this level
- Building Systems Maintenance
- — Inspects, maintains and repairs mechanical, electrical, plumbing and HVAC systems to keep buildings functional and safe, diagnosing which subsystem is at fault and deciding whether to repair, defer or escalate.
- Facility Inspections
- — Conducts routine and safety inspections of buildings and grounds along prescribed checklists, logging findings and spotting deviations that signal a developing problem.
- CMMS/FMS Work-Order Management
- — Records equipment audit entries, readings and system-performance data into facilities management / computerized maintenance management software, raising, tracking and closing work-order tickets against completed work.
- Contractor Coordination
- — Dispatches and oversees contracted landscaping, snow removal, janitorial and scheduled-maintenance vendors — confirming visits, verifying work completed against the work order and ensuring compliance with safety and security protocols.
- Parts and Supply Inventory Control
- — Monitors inventory levels for facility supplies and spare parts, orders items against established stock thresholds and approved vendors, and keeps maintenance stock adequate for planned and reactive work.
- Preventive Maintenance Scheduling
- — Plans and executes recurring equipment audit and preventive-maintenance routines, adjusting frequencies and CMMS configurations based on observed performance and asset history.
- Facility Safety and Emergency Protocols
- — Implements health, safety and security protocols during operations and supports emergency-response procedures, conducting safety checks and codifying response steps for the site.
- Janitorial and Building Services Oversight
- — Ensures building services meet occupants' needs — cleanliness, catering, vending and communications infrastructure — resolving varied day-to-day service requests within set procedures.
- Vendor Performance Assessment
- — Evaluates the scope and quality of contracted services against agreements, reconciles invoices to work performed, and advises on renewal or change where standard arrangements no longer fit.
- Facility Procedure Development
- — Creates and standardizes facility maintenance procedures, inspection standards and CMMS workflows across a site or multiple facilities, and trains peers on their execution.
Model-authored from 20 retrieved sources, then adversarially reviewed by an independent judge panel and held to a minimum-evidence floor before publication. Distinct from corpus-extracted content, which is labelled as such.
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As of · 2026-07-31
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Source · canon-v2 cell + salary-benchmark (model)
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