P1
jf_optical::P1
Optician

Optician

retail_hospitalityOptical · P1 — P1 — Entry-Level Professional · Individual contributor

Entry-level optical professional who helps customers select, fit, and maintain eyeglasses and contact lenses.

Median pay · United States · annual

$61,862 USD

Typical range ()

$45,442$84,217

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Track

Individual contributor

29-0000

retail_hospitality

Coordinates

3 / 4 spaces

pay@2 · 2026-07

What this role is

Entry-level optical professional who helps customers select, fit, and maintain eyeglasses and contact lenses. At the Entry-Level Professional (P1) level, the role owns own tasks within a defined component, routine problems with known solutions, and drives own deliverables. None — building the craft.

What this level does

  • Assist customers in selecting eyewear products, conduct basic fittings, and take accurate measurements under supervision to ensure customer satisfaction
  • Help clients choose frames and lenses that suit their prescription, style, and budget while building product knowledge of the frame board
  • Assess inventory of eyeglass frames, receive merchandise, create profiles for new merchandise, and keep product displays clean and organized
  • Perform minor adjustments and simple repairs of eyewear following established procedures
  • Support optical reception duties and daily store functions, and aid in quarterly inventory reconciliation
Knowledge applied
Applies developing product knowledge of frames, lenses, and basic measurements; follows detailed instruction on fittings, adjustments, and inventory tasks.
Complexity & problem solving
Handles routine customer-selection and minor-repair situations with standard, well-defined answers.
Collaboration & interaction
Works closely with the Optical Manager and store team on stable, internal day-to-day interactions.
Typical experience
High school diploma with retail/customer-service experience; 0–1 years in an optical setting.

Skills at this level

Optical measurement and dispensing
Applies dispensing metrics for fitting, determines eyewear best suited to the patient's needs, and uses optical instruments such as lensometers, calipers, and lens gauges to check and verify prescription metrics.
Prescription and product decision-making
Decides which lens materials, coatings, and frame designs are most appropriate for each customer's prescription, preferences, and lifestyle, and determines what adjustments a given pair of eyeglasses requires.
Frame repair and adjustment
Repairs broken frames by hand, fine-tunes fit, and educates customers on how to wear and maintain glasses and contact lenses to preserve fit and prescription accuracy.
Optical sales and customer service
Sells high-end optical products and services confidently by clearly explaining frame and lens options and eyewear care in terms customers understand, balancing technical dispensing skill with retail selling ability.
Optical inventory management
Assesses frame and lens inventory, places vendor orders, receives and profiles new merchandise, maintains displays, and performs periodic inventory reconciliation for the optical department.
Lab work-order preparation
Prepares complete and accurate work orders for optical technicians to manufacture lenses, specifying the measurements and prescription metrics needed for correct fabrication.
Optical staff supervision and development
Hires, trains, schedules, and evaluates optical staff, and coaches and develops dispensers to the next level while ensuring a high standard of customer service.
Optical operations reporting and compliance
Maintains and files daily and weekly optical reports and ensures the department complies with applicable safety, health, and state opticianry licensing regulations.
Optical P&L and business growth
Owns the optical P&L, drives profitability through assortment, margin, and vendor-term decisions, and takes ownership of the growth of the optical business at store, regional, or enterprise scope.
Multi-site optical strategy
Sets and standardizes dispensing practices, pricing, and operating standards across a district, region, or enterprise, allocating inventory, talent, and capital across an optical portfolio to shape the future of optical services.

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As of · 2026-07-30

Edition · canon-v2@2.1.0-complete

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