M2
jf_control_operations::M2
Senior Supervisor, Control Operations
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Senior Supervisor, Control Operations

industrial_energy_operationsControl Operations · M2 — M2 — Manager II · Management

Senior supervisor accountable for shift-level control room, mine crew, or wellsite operations and the supervisors who run them.

Median pay · United States · annual

$110,455 USD

+29% vs M1 on this ladder

Typical range ()

$81,136$150,369

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Track

Management

Coordinates

2 / 4 spaces

pay@2 · 2026-07

What this role is

Senior supervisor accountable for shift-level control room, mine crew, or wellsite operations and the supervisors who run them. At the Manager II (M2) level, the role owns an established team or sub-function, cross-project coordination and priorities, and drives group delivery and development. Manages a team; sometimes manages leads.

What this level does

  • Manages skilled control operators and junior shift leads across multiple shifts, owning tactical outcomes for utility system uptime and service delivery
  • Coordinates outage planning and contingency operations for the unit — maintaining call trees and restoration procedures for critical water, electricity, and gas systems
  • Provides training and structured guidance to operators to ensure they have the knowledge and skills to operate utility control systems effectively
  • Applies judgment within known operating factors to balance loads, minimize fuel usage, and maintain system redundancy using BAS/SCADA data
  • Coordinates with maintenance and engineering peers to schedule work and resolve control-panel and instrumentation issues affecting operations
Knowledge applied
Applies deeper operating and control-system knowledge to manage skilled operators and junior leads across shifts.
Complexity & problem solving
Makes judgments within known operating factors — load balancing, outage coordination, and contingency execution.
Collaboration & interaction
Cross-functional cooperation with maintenance and engineering peers on scheduling and issue resolution.
Typical experience
2–5 years in control-operations team leadership or specialist control/system operator roles.

Skills at this level

SCADA / EMS Operational Command
Directs the use of Supervisory Control and Data Acquisition and Energy Management Systems to monitor and control utility networks in real time, interpreting system data to tune control strategies and manage complex power-system operations.
Control System Operation and Monitoring
Oversees operation of utility control panels, monitoring software, switches, valves, and control devices, ensuring operators correctly manage alarms, production rates, and system-status logging across shifts.
Outage and Contingency Planning
Develops and exercises emergency plans, call trees, and restoration procedures for critical water, electricity, and gas systems, coordinating outage planning and contingency operations to minimize service disruption.
Load Optimization and System Redundancy
Uses BAS/SCADA and energy-management data to balance loads, minimize fuel usage, and maintain redundancy so utility systems deliver service efficiently and reliably.
Utility Safety and Regulatory Compliance
Enforces lockout/tagout, confined space, and hot work procedures on the operating floor and ensures control operations comply with standards such as NERC and IEEE.
Root Cause Analysis of System Failures
Performs and directs investigation of repeat utility control-system failures to identify underlying causes and implements corrective actions across shift crews.
Shift Operations Supervision
Schedules and directs control-room operators across nights, weekends, and holidays, assigning coverage and ensuring proper documentation of system activities and operational records.
Operator Training and Development
Provides structured training and guidance so control operators gain the knowledge and skills needed to operate utility control systems safely and effectively.
Commissioning and Field Engineering Oversight
Provides oversight and direction for commissioning, testing, and inspection of control systems, including for new wind, solar, and battery-farm integrations.
DER and Fleet Control Integration
Applies power-plant electrical and control-subsystem expertise to integrate distributed energy resources and an expanding fleet of renewable assets into utility control operations.
Control Operations Budget and Resource Management
Sets and manages operating budgets, staffing models, and resource allocation for control-operations units to meet reliability targets against cost constraints.

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As of · 2026-07-30

Edition · canon-v2@2.1.0-complete

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