Field Maintenance Technician
industrial_energy_operations › Field Maintenance · S2 — S2 — Support Specialist · Support
Performs routine maintenance and repair tasks on drilling, well, and pipeline equipment under general guidance.
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Support
Family rungs priced
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Coordinates
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pay@2 · 2026-07
What this role is
Performs routine maintenance and repair tasks on drilling, well, and pipeline equipment under general guidance. At the Support Specialist (S2) level, the role owns a defined queue or customer set, standard issues within known procedures, and drives customer satisfaction for own queue. None.
What this level does
- Install, maintain, and repair equipment in the field across a variety of standard job types, recognizing when a task requires deviation from the usual step
- Diagnose common equipment/engine problems using multimeters and schematics, and perform the associated repairs achievable on site
- Locate and order parts as required, coordinating with parts-drivers to get components to the work site to keep the job moving
- Provide preventive maintenance and technical service at customer locations, managing on-site install, repair and testing for assigned callouts
- Log completed work in the CMMS and maintain the field service truck's stock and calibration of test equipment
- Knowledge applied
- Broad knowledge of maintenance routines across varied standard equipment; applies acquired skills to multi-step install, repair and PM tasks.
- Complexity & problem solving
- Semi-routine, multi-step callouts; diagnoses common faults and recognizes when a situation calls for occasional deviation from standard steps.
- Collaboration & interaction
- Follows procedures with instruction on genuinely new task types; routine coordination with parts-drivers and peers; direct customer service contact.
- Typical experience
- 1–2 years; some related field service experience.
Skills at this level
- Equipment Troubleshooting and Diagnosis
- — Diagnoses problems with field equipment and engines by interpreting symptoms, test readings and equipment history, and determines the proper repair path and which repairs are achievable on site.
- Field Repair and Servicing
- — Tests, repairs and services technical equipment at customer locations, managing on-site installation, repair, maintenance and testing to return equipment to working condition during the visit.
- Preventive Maintenance
- — Performs scheduled preventive maintenance and inspections on field equipment to keep it running reliably and to identify emerging faults before failure.
- Schematic and Blueprint Interpretation
- — Reads blueprints, wiring diagrams and schematics to trace circuits, locate components and follow the correct sequence when repairing or installing equipment.
- Electrical Test Instrument Use
- — Uses multimeters and related test instruments to measure voltage, continuity and resistance in order to isolate electrical faults during field diagnosis.
- Parts Identification and Coordination
- — Identifies the correct replacement parts for a repair, locates and orders them, and coordinates with parts-drivers to get components delivered to the work site.
- CMMS Record-Keeping
- — Logs work performed, parts consumed and maintenance history in the Computerized Maintenance Management System, and completes accurate job reports for each callout.
- Field Service Truck Stock Management
- — Maintains equipment, spare parts and calibrated tools stocked in the company field service truck so callouts can be completed without return trips.
- Root Cause Analysis
- — Performs advanced troubleshooting on critical or chronic equipment failures to identify the underlying cause and prevent recurrence, rather than only clearing the immediate fault.
- Cabling and Fiber Optics
- — In telecom/IT field work, performs cabling, wire folding and cable pulling with basic routing, working with high- and low-density fiber optical systems, copper and RF transport devices.
- Field Safety and Quality Compliance
- — Ensures work complies with safety regulations and quality standards at every stage of on-site execution and validates system performance and reliability through field tests.
- On-Site Customer Service
- — Responds to customer callouts, communicates repair status and provides technical training to customers on newly installed or serviced equipment.
- Technical Documentation
- — Develops detailed technical reports, service notes and maintenance schedules that document non-routine repairs and support reuse by other technicians.
- Maintenance Procedure Development
- — Contributes to the creation of standardized maintenance procedures, PM schedules and troubleshooting guides, and trains maintenance teams on how to perform equipment maintenance.
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As of · 2026-07-30
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Source · canon-v2 cell + salary-benchmark (model)
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