M2
jf_field_maintenance::M2
Senior Field Maintenance Supervisor
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Senior Field Maintenance Supervisor

industrial_energy_operationsField Maintenance · M2 — M2 — Manager II · Management

Senior supervisor overseeing field maintenance crews and daily upkeep of drilling, well, and pipeline equipment.

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pay@2 · 2026-07

What this role is

Senior supervisor overseeing field maintenance crews and daily upkeep of drilling, well, and pipeline equipment. At the Manager II (M2) level, the role owns an established team or sub-function, cross-project coordination and priorities, and drives group delivery and development. Manages a team; sometimes manages leads.

What this level does

  • Leads a skilled field maintenance team including senior technicians, owning tactical outcomes for callout response times and preventive-maintenance completion across an assigned service territory
  • Coordinates cross-functionally with parts, dispatch and branch operations to ensure trucks are stocked and technicians reach customer sites with the right tools and spares for scheduled and emergency work
  • Reviews root-cause analyses produced by senior technicians on recurring equipment failures and decides on corrective repair versus replacement within known budget parameters
  • Delivers technical training to customer staff and to the team on new equipment installations and maintenance procedures, standardizing how break-fix and preventive work is performed
  • Manages technician scheduling, on-call rotation and job-report quality, resolving conflicts between preventive-maintenance windows and unplanned customer emergencies
Knowledge applied
Applies broad maintenance and diagnostic knowledge to lead a skilled team, standardizing how preventive and break-fix work is performed across a service territory.
Complexity & problem solving
Makes judgments within known factors — deciding repair-versus-replace and prioritizing preventive windows against emergency callouts using experience and known constraints.
Collaboration & interaction
Cross-functional cooperation with parts, dispatch and branch operations to keep trucks stocked and technicians deployed effectively.
Typical experience
2–5 years in team leadership or specialist maintenance roles.

Skills at this level

Reading technical documentation and schematics
Reads and interprets technical instructions, safety and service manuals, and company policies, and works with electric/electronic and hydraulic system schematics, wiring diagrams and equipment service manuals to guide diagnosis and repair decisions across the team.
Preventive and routine maintenance programs
Establishes and oversees schedules for cleaning, lubricating and servicing equipment and vehicles, ensuring routine preventive-maintenance tasks are completed on interval to sustain equipment uptime.
Root-cause analysis of equipment failures
Observes devices in operation and dismantles them to locate the underlying cause of recurring or critical failures, then decides corrective repair, replacement or procedure change to prevent reoccurrence.
Advanced troubleshooting and break-fix diagnosis
Diagnoses errors and technical problems on complex and critical equipment, testing and isolating faults across electrical, hydraulic and mechanical systems and determining the proper repair solution.
Maintenance data trend analysis
Uses advanced maintenance technologies and CMMS data to collect equipment-performance data, observe reliability trends and make recommendations that reprioritize preventive-maintenance programs.
CMMS work-order management
Uses a Computerized Maintenance Management System to dispatch callouts, track work-order completion, monitor preventive-maintenance backlog and close out field job reports for the team.
Field dispatch and callout coordination
Assigns and prioritizes customer callouts and preventive routes for mobile technicians working out of field service trucks, balancing scheduled maintenance against unplanned emergencies and coverage constraints.
Technician coaching and technical training
Coaches technicians and customer staff on safe operation, maintenance best practices and procedures for new equipment installations, raising the technical capability and consistency of field work.
Field service safety and compliance oversight
Ensures technicians follow safety manuals and procedures during on-site installation, repair and testing, and sets maintenance policy that keeps the function compliant with safety and contractual standards.
Truck stock and spare-parts logistics
Coordinates with parts and dispatch to maintain equipment and spare stock in company vehicles so technicians arrive at customer sites equipped for scheduled and emergency maintenance.
Maintenance budget and fleet management
Owns the operating budget, service-truck fleet and spare-parts investment for field maintenance, balancing coverage, cost and equipment-availability outcomes.
Predictive maintenance strategy
Directs adoption of advanced maintenance technologies and analytics to shift the function from reactive break-fix toward trend-driven predictive maintenance across teams and territories.

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As of · 2026-07-30

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