M1
jf_field_maintenance::M1
Field Maintenance Supervisor
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Field Maintenance Supervisor

industrial_energy_operationsField Maintenance · M1 — M1 — Manager (Team Lead) · Management

Supervises a crew of field maintenance technicians performing routine checks, repairs, and installation on drilling, well, and pipeline equipment.

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Management

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pay@2 · 2026-07

What this role is

Supervises a crew of field maintenance technicians performing routine checks, repairs, and installation on drilling, well, and pipeline equipment. At the Manager (Team Lead) (M1) level, the role owns a single team, day-to-day delivery and people issues, and drives team output and health. Direct people management of one team.

What this level does

  • Supervises daily operations of a field maintenance crew, assigning callouts and preventive-maintenance routes and ensuring technicians clean, lubricate and perform routine maintenance on equipment and vehicles to schedule
  • Reviews completed job reports and equipment stock levels in company vehicles, verifying that preventive-maintenance tasks and on-site repairs were performed to standard
  • Handles day-to-day dispatch and escalation of customer callouts within the unit, stepping in to troubleshoot when technicians hit a repair they cannot resolve alone
  • Coaches entry-level technicians on safe operation, equipment lubrication and routine service best practices during ride-alongs at customer locations
  • Monitors CMMS work-order completion for the crew, closing out tickets and flagging overdue preventive-maintenance tasks to keep the unit's backlog current
Knowledge applied
Applies functional field-maintenance expertise — routine servicing, equipment lubrication and basic break-fix — to oversee daily crew operations within established maintenance practices and safety manuals.
Complexity & problem solving
Handles limited-scope problems using established procedures; escalates callouts and repairs beyond routine troubleshooting rather than defining new methods.
Collaboration & interaction
Daily interaction with technicians and peers to assign work, dispatch callouts and coach on safe operation and maintenance best practices.
Typical experience
Functional maintenance expert with some leadership exposure, typically promoted from a senior/lead technician role.

Skills at this level

Reading technical documentation and schematics
Reads and interprets technical instructions, safety and service manuals, and company policies, and works with electric/electronic and hydraulic system schematics, wiring diagrams and equipment service manuals to guide diagnosis and repair decisions across the team.
Preventive and routine maintenance programs
Establishes and oversees schedules for cleaning, lubricating and servicing equipment and vehicles, ensuring routine preventive-maintenance tasks are completed on interval to sustain equipment uptime.
Root-cause analysis of equipment failures
Observes devices in operation and dismantles them to locate the underlying cause of recurring or critical failures, then decides corrective repair, replacement or procedure change to prevent reoccurrence.
Advanced troubleshooting and break-fix diagnosis
Diagnoses errors and technical problems on complex and critical equipment, testing and isolating faults across electrical, hydraulic and mechanical systems and determining the proper repair solution.
Maintenance data trend analysis
Uses advanced maintenance technologies and CMMS data to collect equipment-performance data, observe reliability trends and make recommendations that reprioritize preventive-maintenance programs.
CMMS work-order management
Uses a Computerized Maintenance Management System to dispatch callouts, track work-order completion, monitor preventive-maintenance backlog and close out field job reports for the team.
Field dispatch and callout coordination
Assigns and prioritizes customer callouts and preventive routes for mobile technicians working out of field service trucks, balancing scheduled maintenance against unplanned emergencies and coverage constraints.
Technician coaching and technical training
Coaches technicians and customer staff on safe operation, maintenance best practices and procedures for new equipment installations, raising the technical capability and consistency of field work.
Field service safety and compliance oversight
Ensures technicians follow safety manuals and procedures during on-site installation, repair and testing, and sets maintenance policy that keeps the function compliant with safety and contractual standards.
Truck stock and spare-parts logistics
Coordinates with parts and dispatch to maintain equipment and spare stock in company vehicles so technicians arrive at customer sites equipped for scheduled and emergency maintenance.
Maintenance budget and fleet management
Owns the operating budget, service-truck fleet and spare-parts investment for field maintenance, balancing coverage, cost and equipment-availability outcomes.
Predictive maintenance strategy
Directs adoption of advanced maintenance technologies and analytics to shift the function from reactive break-fix toward trend-driven predictive maintenance across teams and territories.

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As of · 2026-07-30

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