M6
jf_optical::M6
Senior Director of Optical Services

Senior Director of Optical Services

retail_hospitalityOptical · M6 — M6 — Vice President · Management

Senior executive who leads the entire optical care and eyewear business across multiple regions or locations.

Median pay · United States · annual

$241,631 USD

+182.2% vs M1 on this ladder

Typical range ()

$177,493$328,946

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6 of 8

Track

Management

41-0000

retail_hospitality

Coordinates

3 / 4 spaces

pay@2 · 2026-07

What this role is

Senior executive who leads the entire optical care and eyewear business across multiple regions or locations. At the Vice President (M6) level, the role owns a major function or division, enterprise priorities and external factors, and drives division-wide / organization-wide. Leads the leadership of a division.

What this level does

  • Set long-term optical strategy across multiple regions or the full portfolio as Director of Optical Services, owning the overall optical P&L and growth target
  • Lead through senior and regional managers, defining the organizational model, service standards, and operating methods for optical across divisions
  • Shape company optical policy — lens technology roadmap, dispensing standards, vendor partnerships, and format strategy — with multi-year impact
  • Negotiate with executives and key strategic vendors on portfolio-wide optical investments and partnerships
  • Drive business growth by scaling process foresight and new service models across the entire portfolio
Knowledge applied
Sets long-term optical strategy and policy across regions/portfolio, applying abstract, cross-functional understanding of the optical business.
Complexity & problem solving
Tackles abstract, cross-functional problems with long-term effect on optical business success, defining multi-year direction.
Collaboration & interaction
Negotiates with executives and strategic vendors on critical portfolio matters; a policy influencer across the function.
Typical experience
12–15+ years of deep optical leadership across departments, regions, or divisions.

Skills at this level

Optical retail P&L management
Owns the target and the strategy to hit it for an optical unit or portfolio, driving profitable store sales and managing the operational and financial machinery behind them.
Optical measurement and dispensing oversight
Ensures correct measurement of ophthalmic lenses, neutralization and verification of prescriptions via auto and manual lensometry, and proper fit, alignment, and adjustment of dispensed eyewear.
Lens and frame product knowledge
Maintains current knowledge of retail optical, lens technology, coatings, and diverse optical products to guide recommendations matched to occupational use, sports, and tints.
Lab work-order accuracy
Governs creation and verification of work orders for ophthalmic laboratory technicians, ensuring lens type, product number, coatings, and measurements are precisely recorded.
Optical inventory and demand planning
Manages retail optical inventory — ordering frames, lenses and supplies, running inventory checks, and predicting demand from sales data and market trends.
Optical team leadership and development
Leads, trains, and mentors optical staff and junior optical managers, building talent pipelines and readiness for ABO certification.
Customer service and dispensing communication
Explains frame and lens options clearly, instructs customers on adapting to and caring for eyewear, and resolves optical service issues at and beyond the counter.
Multi-site optical operations
Scales operating standards, service offerings, and process foresight from a single store to a cluster, region, or portfolio of optical locations.
Optical service and technology rollout
Introduces new optical technologies and service offerings and oversees complex projects such as store renovations and lensometry/system upgrades.
Dispensing decision-making
Decides which lens materials, designs, and adjustments best suit each customer's prescription, preferences, and lifestyle within optical dispensing standards.

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As of · 2026-07-30

Edition · canon-v2@2.1.0-complete

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