M5
jf_loss_prevention::M5
Director of Loss Prevention
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Director of Loss Prevention

retail_hospitalityLoss Prevention · M5 — M5 — Senior Director · Management

Directs an organization's overall loss prevention strategy, programs, and teams to minimize theft, fraud, and inventory shrink.

Median pay · United States · annual

$188,371 USD

+120% vs M1 on this ladder

Typical range ()

$138,370$256,439

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5 of 8

Track

Management

retail_hospitality

Coordinates

2 / 4 spaces

pay@2 · 2026-07

What this role is

Directs an organization's overall loss prevention strategy, programs, and teams to minimize theft, fraud, and inventory shrink. At the Senior Director (M5) level, the role owns multiple functions or a large department, org-level trade-offs and investment, and drives multi-function results. Leads directors and managers.

What this level does

  • Direct loss prevention and asset protection across a division or the full store network through subordinate managers, with impact on overall company operations
  • Define enterprise methods for shrink control, investigations, and physical security, resolving complex org-wide loss issues
  • Own the division-wide asset protection budget and shrink targets, allocating resources across regions and functions
  • Influence executives and major partners on key loss, fraud and risk issues, and serve as senior liaison to law enforcement for significant investigations
  • Begin shifting the mandate from tactical loss prevention toward enterprise risk management, embedding risk considerations into store operations
Knowledge applied
Defines division- or company-wide methods for shrink control, investigations and physical security; impacts overall operations.
Complexity & problem solving
Solves complex org-wide loss and fraud problems and defines enterprise methods.
Collaboration & interaction
Influences executives and major partners; leads through department managers.
Typical experience
10–12+ years, second-level management with asset-protection strategy work.

Skills at this level

Surveillance & security systems operation
Operates and oversees physical security infrastructure — CCTV/closed-circuit cameras, alarms, and electronic article surveillance (sensor-tag) systems — and directs monitoring of video and in-store behavior to detect shoplifting or employee theft.
Loss prevention investigation
Investigates known or suspected internal theft, external theft and vendor fraud, applying case management systems, database software, Access and SQL to research activity, establish evidence, and drive resolution.
Shrink strategy & program development
Develops and implements loss prevention strategies and programs to protect company assets, minimize shrinkage, and prevent theft and fraud across stores.
Store audit & root-cause analysis
Conducts store audits to identify problem areas and procedural deficiencies, and collaborates with store management to isolate root causes of loss and develop countermeasures.
Loss prevention team leadership
Manages loss prevention specialists, coordinators and contract security officers across single or multiple stores, setting coverage, case standards and performance.
Employee training on loss prevention
Develops and delivers training to store employees on loss prevention techniques and shrink-reduction procedures.
Law enforcement liaison
Serves as liaison with local law enforcement to assist with investigations of accidents, thefts and property loss.
Workplace violence prevention
Leads workplace violence prevention programs and associated employee training to protect people and premises.
Security operations knowledge
Applies knowledge of relevant equipment, policies, procedures and strategies to promote effective security operations for the protection of people, data, property and institutions.
Enterprise risk & business continuity
Extends loss prevention into enterprise risk management, working across store operations and supply chain during crises to keep stores open, safe and available.
Loss prevention budget management
Owns loss prevention operating and staffing budgets, balancing coverage cost against shrink exposure at regional, divisional or enterprise scale.
Asset safeguarding policy development
Develops policies, procedures and systems for safeguarding company assets against theft, fraud and financial loss.

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As of · 2026-07-30

Edition · canon-v2@2.1.0-complete

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