Senior Manager, Loss Prevention
retail_hospitality › Loss Prevention · M4 — M4 — Director · Management
Senior manager overseeing loss prevention strategy and programs across multiple locations or a large regional area.
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What this role is
Senior manager overseeing loss prevention strategy and programs across multiple locations or a large regional area. At the Director (M4) level, the role owns a function or department, strategic priorities and cross-functional alignment, and drives function-level results. Leads managers; sets direction for the function.
What this level does
- Manage multiple regions or a critical asset-protection function, aligning loss prevention programs with broader business objectives where failures could jeopardize business activities
- Develop and implement comprehensive loss prevention strategies and programs to protect company assets, minimize shrinkage, and prevent theft and fraud across the portfolio
- Set strategic loss prevention policy and audit standards, and oversee deployment of physical security technology across the store base
- Engage senior store-operations and supply-chain leaders on loss and risk strategy and secure investment for prevention programs
- Lead workplace violence prevention programs and training and establish law-enforcement liaison protocols across regions
- Knowledge applied
- Sets strategic loss prevention policy aligned with business objectives across multiple regions or a critical function.
- Complexity & problem solving
- Resolves strategic loss/risk issues where program failure could jeopardize business activities.
- Collaboration & interaction
- Engages senior leaders on loss prevention strategy; establishes law-enforcement liaison protocols.
- Typical experience
- 8–10+ years with complex multi-region team/organization leadership.
Skills at this level
- Surveillance & security systems operation
- — Operates and oversees physical security infrastructure — CCTV/closed-circuit cameras, alarms, and electronic article surveillance (sensor-tag) systems — and directs monitoring of video and in-store behavior to detect shoplifting or employee theft.
- Loss prevention investigation
- — Investigates known or suspected internal theft, external theft and vendor fraud, applying case management systems, database software, Access and SQL to research activity, establish evidence, and drive resolution.
- Shrink strategy & program development
- — Develops and implements loss prevention strategies and programs to protect company assets, minimize shrinkage, and prevent theft and fraud across stores.
- Store audit & root-cause analysis
- — Conducts store audits to identify problem areas and procedural deficiencies, and collaborates with store management to isolate root causes of loss and develop countermeasures.
- Loss prevention team leadership
- — Manages loss prevention specialists, coordinators and contract security officers across single or multiple stores, setting coverage, case standards and performance.
- Employee training on loss prevention
- — Develops and delivers training to store employees on loss prevention techniques and shrink-reduction procedures.
- Law enforcement liaison
- — Serves as liaison with local law enforcement to assist with investigations of accidents, thefts and property loss.
- Workplace violence prevention
- — Leads workplace violence prevention programs and associated employee training to protect people and premises.
- Security operations knowledge
- — Applies knowledge of relevant equipment, policies, procedures and strategies to promote effective security operations for the protection of people, data, property and institutions.
- Enterprise risk & business continuity
- — Extends loss prevention into enterprise risk management, working across store operations and supply chain during crises to keep stores open, safe and available.
- Loss prevention budget management
- — Owns loss prevention operating and staffing budgets, balancing coverage cost against shrink exposure at regional, divisional or enterprise scale.
- Asset safeguarding policy development
- — Develops policies, procedures and systems for safeguarding company assets against theft, fraud and financial loss.
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As of · 2026-07-30
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Source · canon-v2 cell + salary-benchmark (model)
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