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Key statistics

The identity block — every fact is canon, none is generated.

4 of 8

Track

Support

Family rungs priced

S1 · S2 · S3 · S4 · S5

49-0000

industrial_energy_operations

Coordinates

3 / 4 spaces

pay@2 · 2026-07

What this role is

An experienced individual contributor who performs complex diagnostic, repair, and installation work on drilling, well, and pipeline equipment with minimal oversight. At the Lead Support Specialist (S4) level, the role owns team process and quality, cross-case patterns and process gaps, and drives team-level quality and efficiency. Mentors and coordinates the support team.

What this level does

Handle the most challenging technical problems in the field, performing advanced troubleshooting and root cause analysis on critical or unfamiliar equipment
Adapt maintenance methods and repair approaches in unprecedented situations where established procedures do not apply, recommending new solutions
Act as a working lead on complex jobs — informally guiding and mentoring junior technicians on-site and helping improve maintenance efficiency within the team
Develop detailed technical reports and documentation supporting maintenance schedules and project outcomes
Ensure compliance with safety regulations and quality standards across all stages of field work, and validate system performance through field tests

Knowledge applied: Extensive knowledge of maintenance procedures and equipment enough to adapt methods in unfamiliar or unprecedented field situations.
Complexity & problem solving: Handles the hardest technical problems via advanced troubleshooting and root cause analysis; understands implications and recommends new solutions.
Collaboration & interaction: Acts as an informal working lead, guiding less experienced technicians on-site and driving safety, quality and maintenance-efficiency improvements.
Typical experience: 4–6 years; advanced field maintenance experience.

Skills at this level

Equipment Troubleshooting and Diagnosis: — Diagnoses problems with field equipment and engines by interpreting symptoms, test readings and equipment history, and determines the proper repair path and which repairs are achievable on site.
Field Repair and Servicing: — Tests, repairs and services technical equipment at customer locations, managing on-site installation, repair, maintenance and testing to return equipment to working condition during the visit.
Preventive Maintenance: — Performs scheduled preventive maintenance and inspections on field equipment to keep it running reliably and to identify emerging faults before failure.
Schematic and Blueprint Interpretation: — Reads blueprints, wiring diagrams and schematics to trace circuits, locate components and follow the correct sequence when repairing or installing equipment.
Electrical Test Instrument Use: — Uses multimeters and related test instruments to measure voltage, continuity and resistance in order to isolate electrical faults during field diagnosis.
Parts Identification and Coordination: — Identifies the correct replacement parts for a repair, locates and orders them, and coordinates with parts-drivers to get components delivered to the work site.
CMMS Record-Keeping: — Logs work performed, parts consumed and maintenance history in the Computerized Maintenance Management System, and completes accurate job reports for each callout.
Field Service Truck Stock Management: — Maintains equipment, spare parts and calibrated tools stocked in the company field service truck so callouts can be completed without return trips.
Root Cause Analysis: — Performs advanced troubleshooting on critical or chronic equipment failures to identify the underlying cause and prevent recurrence, rather than only clearing the immediate fault.
Cabling and Fiber Optics: — In telecom/IT field work, performs cabling, wire folding and cable pulling with basic routing, working with high- and low-density fiber optical systems, copper and RF transport devices.
Field Safety and Quality Compliance: — Ensures work complies with safety regulations and quality standards at every stage of on-site execution and validates system performance and reliability through field tests.
On-Site Customer Service: — Responds to customer callouts, communicates repair status and provides technical training to customers on newly installed or serviced equipment.
Technical Documentation: — Develops detailed technical reports, service notes and maintenance schedules that document non-routine repairs and support reuse by other technicians.
Maintenance Procedure Development: — Contributes to the creation of standardized maintenance procedures, PM schedules and troubleshooting guides, and trains maintenance teams on how to perform equipment maintenance.

Model-authored from 19 retrieved sources, then adversarially reviewed by an independent judge panel and held to a minimum-evidence floor before publication. Distinct from corpus-extracted content, which is labelled as such.

Pay across the ladder

Field Maintenance — median with , by . Real canon data.

National-base pricing — this family's function differential is pending review, so dollar levels are not function-adjusted (level-over-level % is unaffected).

Pay figures are modeled estimates from our market equation — level-differentiated, with honest-wide bands. They refresh as new leveling evidence lands; treat per-role dollars as directional.

Demand — is the field growing, or just turning over?

SOC 49-0000 · national

Employment growth 2019–2024, BLS OEWSobserved

+7.9%Maintenance and Repair Workers, General · United States

1,418,990 → 1,531,700 jobs

159,800 openings / year, split into:

replacement / exits 153,607

Growth — new jobs (4%)Exits — backfill (96%)

4% of hiring here is genuine expansion; the rest backfills people who move on.

Projected growth 2024–34 expanding: +3.8%
Growth share of hiring: 4%
Exit / retention pressure high: 96%
Openings / year: 159,800

Two quantities, kept apart: observed = employment growth differenced from two BLS OEWS vintages (what already happened); projected = BLS Employment Projections 2024–34, openings decomposed into growth + exits (growth derived from projected employment change). Neither is a pay figure.

Where this role sits — growth vs. pay

level S4 held

Demand axis is projected growth (not raw openings — that just measures churn). A curated, de-duplicated set of recognizable occupations held at this level; this role is highlighted.

Where it pays — by metro

OEWS metro median

San Jose-Sunnyvale-Santa Clara, CA$97k

San Francisco-Oakland-Fremont, CA$87k

Washington-Arlington-Alexandria, DC-VA-MD-WV$80k

Boulder, CO$79k

Seattle-Tacoma-Bellevue, WA$79k

Boston-Cambridge-Newton, MA-NH$76k

Lexington Park, MD$74k

Trenton-Princeton, NJ$74k

Pay only — metro-level demand isn't in public data (it needs job postings). National median $58k; the demand-cube initiative will add growth-by-metro.

What changes across the ladder

Level-distinction canon isn't available for the adjacent levels of this profile yet.

Level differentiators

What separates S4 (S4 — Lead Support Specialist) from the levels around it — this level only. Every word is real canon for this profile.

Scope: Team process and quality
Autonomy: Works independently; owns improvements
Complexity: Cross-case patterns and process gaps
Impact: Team-level quality and efficiency
Decision rights: Owns process and quality decisions for the team
Leadership: Mentors and coordinates the support team

Full level-by-level matrix (side by side across the ladder) lives on the Ladder drill-down — not here.

Promotion

The next rung from S4 is S5.

Performance criteria for this profile render in the assessment kit →

People also watch

Nearest coordinate neighbors — same , same level. Each row's (confident / review / no match) comes from its — computed, not curated.

Profile	Key	Median	Δ structural
Chief Field Maintenance Officer	jf_field_maintenance::E4	$389,207†	confident0.06
Senior Manager, Field Maintenance	jf_field_maintenance::M4	$167,689†	confident0.06
Senior Field Maintenance Technician	jf_field_maintenance::P4	$109,466†	confident0.06
Senior Field Maintenance Technician	jf_field_maintenance::S3	$49,566†	confident0.06

†National-base pricing — this family's function differential is pending review, so the dollar level is not function-adjusted.

Capability cluster

O*NET 49-9071

Core to this role. Click any element with an ⓘ for its O*NET definition. A job-specific capability model (SkillFrame) will sharpen this and add worked examples.

The Job Swatch

S4

jf_field_maintenance::S4

Advanced Field Maintenance Technician

Field Maintenance

The swatch is JobFrame's core primitive: a hueset deterministically by the role's superfunction, the profileKey as its color code, the level ladder, and a content fingerprint. Two swatches that look alike are alike.

Because every role carries computable coordinates, similarity, leveling, and pricing become measurable instead of arguable— the whole point of "Pantone for jobs."

Structural

structural@1

Where it sits— position in the work taxonomy + level (weighted Gower, level > function > focus).

Track: S
Superfunction: industrial_energy_operations
Function: field_operations
Family: field_maintenance
Universal level: 4 / 8

Content

content@2

What it's about— a fingerprint over the role's tasks & capabilities.

Two roles can sit far apart structurally yet be close in content — that gap is itself a signal.

3-state matching

How any two swatches compare — a real distance in coordinate space, resolved to a calibrated verdict (never a fake "94% match").

Battery Storage Operations · S4review0.17

Drilling Operations · S4review0.17

Field Measurement · S4review0.17

Mining Operations · S4review0.17

Field Operations · S4review0.17

Marine Operations · S4review0.17

Editions — frozen & versioned

structural@1live

Released 2026-06-17

content@2live

Released 2026-07-28

pay@2live

Released 2026-07-02

semantic@1live

Released 2026-07-02

Coordinates belong to a frozen, versioned edition — a coordinate computed today still means the same thing next quarter. Re-fitting issues a new edition, so comparisons are never silently redefined.

How to read this profile

Every number here is traceable — to a named source, a stated method, and an as-of date — and each value is labeled by how we know it: observed from data, computed by a model, projected forward, or governed canon. Nothing is a black box, and nothing is invented to fill a gap.

Where every number comes from

What	Source & method	Edition	State
Median pay + range	JobFrame pay equation (function base × family multiplier × level × focus differential)	pay@2	computed
Pay across the ladder	Same equation applied at each universal level	pay@2	computed
Demand — growth & openings	BLS Employment Projections; openings decomposed into growth + exits	EP 2024–34	projected
Pay by metro	BLS OEWS metropolitan medians	OEWS 2024	observed
Level distinctions	JobFrame universal-level canon (scope · autonomy · complexity · impact · decision rights · leadership)	canon	canon
Capability cluster	O*NET Knowledge / Skills / Abilities	O*NET 49-9071	computed
Coordinates	JobFrame coordinate system — structural (weighted Gower) + content fingerprint	structural@1 · content@2 · pay@2 · semantic@1	computed
Related roles	Nearest neighbors in the structural coordinate space	structural@1	computed

The principles behind the numbers

Ranges, not false precision

Pay is P10 · median · P90, never a single misleading number.

Three honest states, never a fake %

Role matches resolve to confident / review / no-match — a calibrated verdict, not a made-up percentage.

Provenance on every value

Each number carries whether it's observed, computed, projected, or canon — so you always know how much to lean on it.

Gaps shown as gaps

When a figure isn't available at the grain you need, we say so — we don't fabricate a number to fill the cell.

Frozen, versioned editions

Pay and coordinate editions are pinned, so a comparison you make today still means the same thing next quarter.

Privacy by min-N

Any aggregate over people is suppressed below a minimum count, so no individual is identifiable.

Freshness

As of2026-07-30Editioncanon-v2@2.1.0-completeSourcecanon-v2 cell + salary-benchmark (model)