S5
DSRES.GEN.S5
Lead DevOps Engineer

Lead DevOps Engineer

technologyDevOps and Site Reliability Engineering (SRE) · · S5 — S5 — Principal Support Specialist · Support

A lead individual contributor who designs and drives reliability and delivery-pipeline strategy across multiple systems or teams.

Median pay · United States · annual

$64,802 USD

+62.4% vs S1 on this ladder

Typical range ()

$47,601$88,220

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Key statistics

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5 of 8

Track

Support

Family rungs priced

S1 · S2 · S3 · S4 · S5

15-0000

technology

Coordinates

3 / 4 spaces

pay@2 · 2026-07

What this role is

A lead individual contributor who designs and drives reliability and delivery-pipeline strategy across multiple systems or teams. At the Principal Support Specialist (S5) level, the role owns function-wide support practice, program-level and systemic support problems, and drives support strategy across the function. Subject-matter authority; shapes the practice.

What this level does

  • Create new operational procedures, runbooks and pipeline/monitoring standards for the DevOps/SRE support function and establish how they are adopted across teams
  • Resolve the most complex, cross-service operational incidents and design the preventive procedural changes so the same class of failure does not recur
  • Develop reusable IaC and CI/CD templates and monitoring patterns that other support staff adopt without needing to be sold on them team by team
  • Define the operational standard for integrating security checks into pipelines and infrastructure procedures across the support function
  • Act as working lead for the support team — facilitating peer execution, maintaining the operational runbook library and guiding technique across the function
Knowledge applied
Highly skilled specialist who contributes to the creation of new operational procedures, runbooks and monitoring/pipeline standards.
Complexity & problem solving
Resolves complex cross-service operational issues and develops new techniques and preventive procedures.
Collaboration & interaction
Acts independently and as a working lead/facilitator; provides guidance and influences peers across the support team.
Typical experience
6+ years; expert in DevOps/SRE operational support.

Skills at this level

Alert triage and monitoring
Watches service dashboards and alert consoles, distinguishes benign from actionable alerts against defined thresholds, and escalates incidents to on-call engineers per the alert-handling procedure.
Incident response runbook execution
Follows documented incident-response and troubleshooting runbooks to contain and diagnose service disruptions, recording observations and handing diagnosed findings to engineers.
CI/CD pipeline operation
Runs, reruns and maintains continuous integration and delivery pipeline jobs, verifying each stage completes and clearing failed builds within established pipeline standards.
Deployment and rollback procedures
Executes multi-step release and rollback runbooks for applications, confirming health checks and performance after each deployment.
Infrastructure-as-code administration
Applies and adjusts infrastructure changes from existing IaC templates — adding hosts, tuning scaling parameters — and submits them for review.
Dashboard and alert-rule configuration
Builds and tunes monitoring dashboards and alert thresholds so they reflect observed normal behavior for existing services.
Incident correlation and diagnosis
Correlates logs, metrics and recent deployments to isolate the likely cause of a moderately difficult incident before handing a diagnosed ticket to an engineer.
Release sequencing coordination
Judges safe timing and ordering of routine multi-service releases across teams from procedural knowledge, without holding formal leadership authority.
Pipeline security integration
Runs and positions dependency, secrets and vulnerability scans within CI/CD pipelines, forwarding flagged findings and adapting scan gating when new build patterns arise.
Runbook and procedure authoring
Captures new operational steps into runbooks and creates new pipeline and monitoring standards for the support function, establishing how they are adopted across teams.
Reusable template development
Develops reusable IaC modules, CI/CD templates and monitoring patterns that other support staff adopt directly for their own services.
Working-lead incident coordination
Directs the response steps of less experienced staff during complex or extended incidents, facilitating peer execution without formal management authority.

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As of · 2026-07-30

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