S2
jfo_jfm_manufacturing-production-engineering-manufacturing-productio::S2
Manufacturing Engineering Technician
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Manufacturing Engineering Technician

jfo_jfm_manufacturing-production-engineering-manufacturing-productio · S2 — S2 — Support Specialist · Support

An individual contributor who supports manufacturing and production engineering activities while developing core technical skills.

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Track

Support

Family rungs priced

Coordinates

2 / 4 spaces

pay@2 · 2026-07

What this role is

An individual contributor who supports manufacturing and production engineering activities while developing core technical skills. At the Support Specialist (S2) level, the role owns a defined queue or customer set, standard issues within known procedures, and drives customer satisfaction for own queue. None.

What this level does

  • Carries out multi-step setups and changeovers across several process steps following established procedures, recognizing when a reading or condition warrants pausing and flagging for review.
  • Loads and edits routine CNC programs and PLC parameters from approved libraries, confirming the run against the work instruction before releasing to production.
  • Compiles daily production and scrap data in the production-scheduling software and prepares standard reports on throughput, downtime, and yield for the engineering team.
  • Conducts first-piece and in-process checks against control plans, documenting measurements and routing out-of-tolerance parts per procedure.
  • Assists engineers with time studies and lean-manufacturing observations, capturing cycle-time and waste data on the line.
Knowledge applied
Broad knowledge of the line's routines — setups, changeovers, control-plan checks, and production-scheduling data entry — acquired to handle varied multi-step tasks.
Complexity & problem solving
Semi-routine, multi-step work; recognizes when a reading or condition deviates from expected and pauses to flag it, following procedures for new tasks.
Collaboration & interaction
Routine peer interaction with operators and technicians; prepares standard reports for the engineering team.
Typical experience
1–2 years; some related production or technical-support experience.

Skills at this level

Lean Manufacturing
Identifies and reduces waste within a production line or process — capturing cycle-time, downtime, and scrap data and applying it to eliminate non-value steps without compromising throughput.
Process Routing & Work Instruction Execution
Reads, follows, and (at senior levels) adapts detailed process routings, setup sheets, and standard operating procedures to run production steps correctly and repeatably.
CNC Machine Setup & Program Handling
Sets up computer numerical control (CNC) equipment, loads and edits approved programs, and verifies the run against the setup sheet before releasing to production.
PLC & SCADA Monitoring
Monitors programmable logic controller (PLC) states and supervisory control and data acquisition (SCADA) displays, interpreting alarm conditions to isolate whether a fault is program, tooling, material, or fixture related.
MRP & Production Scheduling Data Entry
Logs and reconciles production counts, scrap, and inventory in materials requirement planning (MRP) and production-scheduling software, investigating and correcting discrepancies between logged data and routings.
In-Process Quality Inspection
Performs first-piece and in-process checks against control plans, records measurements, routes out-of-tolerance parts, and documents deviations for engineering review.
Fixture & Gauge Building
Builds and validates fixtures, gauges, and check aids from engineering and CAD specifications, documenting deviations and feeding them back to the process engineer.
Line Troubleshooting
Diagnoses recurring line stoppages and equipment faults, choosing among established recovery procedures and, at higher levels, developing repeatable techniques for intermittent multi-cause problems.
Time Study & Data Collection
Captures cycle-time, downtime, and waste observations on the line and consolidates them into throughput, yield, and process-capability data for engineers.
New Product Introduction Support
Sequences setup, data collection, and process-capability checks for pilot and trial runs, consolidating results so engineers can validate a new part or process.
Mathematics
Applies measurement, tolerance, and yield calculations to interpret gauge readings, cycle-time data, and scrap rates in production support.
Communication
Reports line status, readings, and deviations clearly in writing and verbally, and prepares standard production and quality reports for the engineering team.
Procedure Development & Standard Work Creation
Documents new setup, changeover, and inspection procedures and standard work within a specialty area so they can be adopted consistently across shifts.
Technical Guidance & Training
Provides hands-on guidance and training to less experienced technicians on equipment, software workflows, and procedural knowledge, acting as a working lead without formal supervisory authority.

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As of · 2026-07-31

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