Advanced Facilities Maintenance Technician
jfo_jfm_manufacturing-production-engineering-facilities-maintenance- · S4 — S4 — Lead Support Specialist · Support
A highly skilled individual contributor who independently diagnoses and resolves complex facilities, equipment, and metrology issues across a site.
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Key statistics
The identity block — every fact is canon, none is generated.
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Track
Support
Family rungs priced
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Coordinates
2 / 4 spaces
pay@2 · 2026-07
What this role is
A highly skilled individual contributor who independently diagnoses and resolves complex facilities, equipment, and metrology issues across a site. At the Lead Support Specialist (S4) level, the role owns team process and quality, cross-case patterns and process gaps, and drives team-level quality and efficiency. Mentors and coordinates the support team.
What this level does
- Adapt or devise a maintenance approach when a fault is unfamiliar or the standard procedure does not apply — for example an unprecedented CNC or SCADA failure with no documented repair path.
- Investigate root cause of recurring or high-impact equipment problems, recommend corrective/preventive actions and revise the PM checklist or interval accordingly.
- Estimate parts, downtime and staffing required for non-routine repairs or equipment moves, and coordinate with engineering and production to schedule the work.
- Act as working lead on a shift or job — assigning work orders, guiding less experienced technicians through difficult repairs, and resolving conflicts over equipment access and priorities.
- Communicate manufacturing/maintenance capabilities and constraints to engineering and production to support improvements in safety, productivity, quality and cost.
- Knowledge applied
- Extensive knowledge of maintenance procedures and their administration — enough to adapt methods and revise PM plans in unprecedented situations.
- Complexity & problem solving
- Handles a wide variety of non-routine failures and priority conflicts; understands implications and recommends new solutions and preventive actions.
- Collaboration & interaction
- Interfaces with engineering and production on capabilities and scheduling; may informally guide and coordinate less experienced technicians as a working lead.
- Typical experience
- 4–6 years; advanced maintenance experience.
Skills at this level
- Preventive Maintenance Execution
- — Performs scheduled inspection and servicing rounds on production equipment against PM checklists and intervals, logging condition readings and completion to keep lines available.
- Mechanical Knowledge
- — Applies knowledge of machines and tools — their design, use, repair and maintenance — to diagnose and restore production equipment.
- PLC-Controlled Equipment Troubleshooting
- — Interprets programmable logic controller (PLC) status and program logic to isolate and correct faults on automated production equipment.
- CNC Machine Support
- — Diagnoses and clears alarm conditions and mechanical faults on CNC machining equipment such as Siemens SINUMERIK controls, returning it to spec.
- SCADA Monitoring
- — Reads supervisory control and data acquisition (SCADA) displays to spot process/equipment abnormalities and trace them to the failing asset.
- Work Order Administration in Plant-Maintenance Systems
- — Opens, updates and closes maintenance work orders in the plant-maintenance / SAP maintenance module, entering labor, fault codes and parts against the correct asset.
- Maintenance Parts and MRP Records
- — Stages spares against work orders and reconciles consumption using materials-requirement-planning (MRP) stock records to keep required parts on hand.
- Equipment Reliability Data Compilation
- — Constructs and compiles capability and failure data for manufacturing equipment using analytical and CIM tools to identify repeat-failure machines.
- Root Cause and Corrective/Preventive Action
- — Traces recurring equipment problems to their root cause and defines corrective and preventive actions, revising PM procedures to stop recurrence.
- Quality and Specification Verification
- — Evaluates repaired and serviced equipment against specifications and quality standards before returning it to production.
- Maintenance Work Prioritization
- — Sequences and schedules work orders against production needs, coordinating equipment access and downtime windows with line supervisors.
- Maintenance Procedure Development
- — Creates new preventive-maintenance procedures, inspection methods and reliability standards for a specialty equipment area and embeds them in the maintenance system.
- Working Lead / Peer Guidance
- — Assigns and coordinates maintenance work on a shift, guides less experienced technicians through difficult repairs, and trains the crew on new equipment and procedures.
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As of · 2026-07-30
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