Lead Manufacturing Operations Specialist
jfo_jfm_manufacturing-operations-manufacturing-operations-general · S5 — S5 — Principal Support Specialist · Support
Serves as the senior individual-contributor expert coordinating complex manufacturing operations activities and providing technical guidance across production processes.
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The identity block — every fact is canon, none is generated.
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Support
Family rungs priced
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Coordinates
2 / 4 spaces
pay@2 · 2026-07
What this role is
Serves as the senior individual-contributor expert coordinating complex manufacturing operations activities and providing technical guidance across production processes. At the Principal Support Specialist (S5) level, the role owns function-wide support practice, program-level and systemic support problems, and drives support strategy across the function. Subject-matter authority; shapes the practice.
What this level does
- Create and document new operational coordination procedures, data-entry standards, and downtime/yield reporting methods for the general manufacturing-operations area, and drive their rollout across lines
- Contribute to Lean-culture and continuous-yield-improvement initiatives with hard production data — setting up the tracking that measures process efficiency and quality gains and confirms whether changes hold
- Act as the recognized floor specialist and working lead, facilitating peer execution during major disruptions and providing authoritative guidance on sequencing, quality holds, and safety procedure to less experienced staff
- Configure and refine how MOM, production-management, and performance-analysis software are used for the area — defining the transactions, downtime codes, and dashboards that operations coordinators rely on
- Provide the operations manager with specialist analysis and procedural know-how that informs which operational-excellence improvements to pursue, without owning the budget or P&L decision itself
- Knowledge applied
- Highly skilled in general manufacturing-operations coordination; contributes to the creation of new procedures, data standards, and reporting methods and to the configuration of the MOM toolset for the area.
- Complexity & problem solving
- Resolves the most complex cross-line operational problems and develops the tracking and techniques behind Lean and continuous-yield-improvement work.
- Collaboration & interaction
- Acts as working lead and floor specialist, facilitating peer execution and providing authoritative guidance; partners with the operations manager on operational-excellence analysis.
- Typical experience
- 6+ years; expert in shop-floor operations coordination.
Skills at this level
- Manufacturing/process domain knowledge
- — Understands how jobs, materials, and setups flow through the lines and cells so day-to-day operations run smoothly, and knows the standard sequences well enough to re-order or re-route work when a changeover or shortage disrupts them.
- Manufacturing Operations Management (MOM) software
- — Enters and reconciles job completions, material consumption, and downtime codes in the MOM/production-management system, and at senior levels defines the transactions, codes, and dashboards operations coordinators rely on.
- Production tracking against targets
- — Compares daily production counts and run times against schedule targets, flags shortfalls with their apparent cause (material, changeover, or machine downtime), and produces the daily-management metrics summary.
- HMI monitoring
- — Reads the Human Machine Interface display to determine run/stop status and machine faults, reports visible stoppages, and correlates HMI records with physical counts when reconciling shift data.
- Quality control
- — Performs routine quality checks at defined line points, logs the measurements, and sets aside product that fails standard tolerance for review, escalating recurring reject trends for root-cause investigation.
- Downtime and yield analysis
- — Uses performance-analysis software to spot recurring downtime patterns and yield losses across lines, identifies the root cause, and proposes workflow or process changes that improve labor efficiency and on-time delivery.
- Shift and cross-function coordination
- — Sequences and balances work across a line or cell, stages maintenance requests, confirms material availability with the planner, and manages handoffs so production continues across shift changes.
- Safety and policy compliance
- — Follows and, at senior levels, guides others on posted safety regulations and company policies for shop-floor tasks — PPE use, quality holds, and standard sign-off records.
- Lean and continuous improvement support
- — Supports Lean-culture and continuous-yield-improvement initiatives by supplying hard production data and setting up the tracking that measures process-efficiency and quality gains and confirms whether changes hold.
- Data reconciliation
- — Resolves discrepancies between HMI/MOM system records and physical counts at end of shift, re-checking figures that look off before they enter the daily production, downtime, and yield reports.
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As of · 2026-07-30
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