S3
jfo_jfm_manufacturing-industrial-engineering-manufacturing-industria::S3
Senior Manufacturing Technician
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Senior Manufacturing Technician

jfo_jfm_manufacturing-industrial-engineering-manufacturing-industria · S3 — S3 — Senior Support Specialist · Support

Experienced technician who performs advanced manufacturing and industrial engineering support tasks with minimal supervision.

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Track

Support

Family rungs priced

Coordinates

2 / 4 spaces

pay@2 · 2026-07

What this role is

Experienced technician who performs advanced manufacturing and industrial engineering support tasks with minimal supervision. At the Senior Support Specialist (S3) level, the role owns escalated / complex cases, complex or non-standard cases, and drives resolution quality on the team's hardest cases. Guides junior support informally.

What this level does

  • Plans and carries out time studies and data collection independently for assigned process areas, deciding sample sizes and workstation coverage to produce usable standards data with little day-to-day instruction.
  • Performs non-routine SOP and work-instruction revisions — reconciling conflicting versions, verifying steps against the actual line, and drafting updated procedures for engineer sign-off.
  • Analyzes cycle-time, scrap and downtime datasets in Excel (pivot tables, basic Minitab runs) to surface bottlenecks and hands the engineer a diagnosed summary rather than raw numbers.
  • Sets up and adapts CMM/PC-DMIS measurement routines for moderately difficult part geometries and troubleshoots out-of-tolerance readings before escalating.
  • Supports implementation of optimization and capacity projects on the floor — coordinating with operators to trial a revised method and documenting the before/after results.
Knowledge applied
Detailed knowledge of the plant's study, documentation and metrology procedures sufficient to perform non-routine tasks — reconciling SOP versions, adapting CMM routines, diagnosing datasets.
Complexity & problem solving
Makes judgments on moderately difficult tasks such as deciding study coverage and interpreting bottleneck data; works with little instruction on daily activity.
Collaboration & interaction
Coordinates data-collection tasks with operators and engineers independently; no formal leadership.
Typical experience
2–4 years; skilled in the manufacturing-support function.

Skills at this level

Time & Motion Study
Observes and records manufacturing operation cycles with a stopwatch or timing tool, breaking work into measurable elements to establish or verify labor and cycle-time standards on the production line.
SOP & Work-Instruction Documentation
Drafts, updates and re-issues standard operating procedures, routing sheets and work instructions under document-control conventions, keeping revisions synchronized with what actually happens on the floor.
Process Data Collection & Reporting
Captures cycle-time, scrap, yield and downtime data from the line and consolidates it in Excel tables, pivots and charts used in manufacturing project and improvement reviews.
CMM Metrology (PC-DMIS)
Sets up and runs coordinate-measuring-machine routines in Wilcox PC-DMIS to measure part dimensions against the print, logs results and troubleshoots out-of-tolerance readings before escalation.
CAD Layout Markup (AutoCAD)
Reads and redlines plant-layout drawings in AutoCAD to reflect equipment moves, cell reconfigurations and line relocations, returning accurate markups for engineer incorporation.
Statistical Analysis (Minitab / SPSS)
Runs basic statistical process and study analyses in Minitab or IBM SPSS on collected floor data to identify variation, bottlenecks and capability trends for the engineering team.
SCADA / HMI Data Extraction
Pulls production-count, machine-state and downtime data from supervisory control (SCADA) and human-machine-interface (HMI) systems into structured spreadsheets for monitoring and analysis.
Document Control & Revision Management
Maintains controlled process documents, filing revisions in correct locations and ensuring the current version of every SOP, work instruction and routing sheet is the one available to the floor.
Excel & Access Data Tooling
Builds and maintains recurring spreadsheets and Access datasets — pivot tables, lookups and templates — that turn raw manufacturing observations into the repeatable metrics engineers use for decisions.
Bottleneck & Capacity Data Support
Compiles and diagnoses throughput, utilization and cycle-time data to surface line constraints, supporting engineers on capacity and layout improvement projects.
Shop-Floor Method Trials
Coordinates with operators to trial revised methods or cell arrangements on the line and documents before/after results so the engineer can validate an optimization change.
Procedure Creation & Standardization
Designs new data-collection, measurement and documentation procedures for the plant so that cycle-time, yield and metrology results are captured consistently across shifts, cells and technicians.
Technician Guidance & Training
Guides and trains junior technicians and peers on time-study technique, CMM routine setup, tools and document-control practice, correcting method errors before data reaches engineers.

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As of · 2026-07-30

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