Director of DevOps & Site Reliability Engineering
jfo_jfm_infrastructure-devops-sre-devops-site-reliability-engineerin · M5 — M5 — Senior Director · Management
Senior leader who directs the organization's DevOps and site reliability engineering function, setting strategy and overseeing multiple teams responsible for platform reliability and delivery velocity.
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What this role is
Senior leader who directs the organization's DevOps and site reliability engineering function, setting strategy and overseeing multiple teams responsible for platform reliability and delivery velocity. At the Senior Director (M5) level, the role owns multiple functions or a large department, org-level trade-offs and investment, and drives multi-function results. Leads directors and managers.
What this level does
- Directs the DevOps/SRE organization through subordinate managers, with decisions impacting division-wide or company operations and the reliability of all customer-facing services
- Solves complex org-wide reliability problems and defines the methods, SLO governance, and error-budget policy that engineering divisions operate under
- Influences executives and major customers on reliability commitments, availability targets, and the balance of feature velocity against operational risk
- Sets the multi-year automation, observability, and infrastructure-as-code roadmap that determines how safely and frequently the whole engineering org can ship
- Owns the division's reliability budget and organizational design, leading through managers to build durable operational-excellence capability
- Knowledge applied
- Defines methods and governance for complex org-wide reliability, impacting division or company operations.
- Complexity & problem solving
- Solves complex organization-wide reliability issues and defines the operating methods and SLO governance.
- Collaboration & interaction
- Influences executives and major customers on reliability commitments and risk trade-offs.
- Typical experience
- 10–12+ years, second-level management and strategy work; leads through department managers.
Skills at this level
- SLO/SLI and Error Budget Governance
- — Defines and meets SLOs for core platform services and governs error-budget policy, arbitrating when customer-visible burn requires prioritizing reliability work over feature delivery.
- Incident Management and On-Call Leadership
- — Establishes triage approach for alerts and incidents, owns on-call rotations, and leads major-incident response and post-incident corrective-action programs that reduce recurring failures.
- Infrastructure as Code
- — Directs Terraform/IaC automation of shared infrastructure and production environments — the most consequential change surface — setting standards for how provisioning changes are reviewed and shipped safely.
- Monitoring and Observability
- — Owns the observability strategy for tracking system health and signals, improving dashboard, alert, and SLO-reporting quality so engineering teams get trustworthy signal and can ship safely.
- Deployment Automation and Delivery Enablement
- — Builds and oversees delivery pipelines and operational controls that let engineering ship frequently and reliably, increasing deployment consistency and reducing manual toil through automation.
- Reliability Engineering Program Ownership
- — Owns reliability within and across system boundaries, scaling practice from team-scoped to platform- and org-scoped, and directing capacity, resilience, and time-to-recovery improvements.
- Automation Scripting Direction (Python/Go/Bash)
- — Guides use of Python or Go for automation and tooling and bash for operational scripts, prioritizing which manual work to eliminate to increase operational capacity.
- Team Leadership and Budget Management
- — Hires, develops, and manages SRE professionals and subordinate managers, owning operational budgets and capacity/tooling investment planning for the reliability function.
- Reliability Strategy and Policy Setting
- — Sets strategic reliability policy and long-term automation/observability roadmaps aligned to business objectives, determining how safely and frequently the engineering organization operates.
- Executive and Customer Reliability Stakeholder Management
- — Influences executives and major customers on availability commitments and reliability trade-offs, negotiating platform-investment and error-budget decisions at the org level.
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As of · 2026-07-30
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Source · canon-v2 cell + salary-benchmark (model)
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