Senior Supervisor, Manufacturing Operations
jfo_jfm_manufacturing-operations-manufacturing-operations-general · M2 — M2 — Manager II · Management
Senior frontline leader overseeing multiple production teams or shifts within a manufacturing operation.
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What this role is
Senior frontline leader overseeing multiple production teams or shifts within a manufacturing operation. At the Manager II (M2) level, the role owns an established team or sub-function, cross-project coordination and priorities, and drives group delivery and development. Manages a team; sometimes manages leads.
What this level does
- Lead a skilled production team or junior supervisors, owning tactical output and quality outcomes for the segment
- Track shift-level performance metrics, identify areas of underperformance, and coordinate corrective actions with peers
- Enforce health, safety, and industry regulatory compliance across the team, embedding standard operating procedures
- Cooperate cross-functionally with maintenance, materials, and quality to keep the line running to plan
- Make judgment calls within known production factors to reallocate labor and resources when schedules are at risk
- Knowledge applied
- Applies deeper operational knowledge to lead a skilled production team or junior supervisors; owns tactical outcomes.
- Complexity & problem solving
- Makes judgments within known production factors to keep output and quality on plan.
- Collaboration & interaction
- Cross-functional cooperation with maintenance, materials, and quality to sustain line performance.
- Typical experience
- 2–5 years in team leadership or specialist production roles.
Skills at this level
- Manufacturing process knowledge
- — Applies a strong understanding of manufacturing processes and operational procedures to keep day-to-day production running smoothly and to hit schedules and targets.
- Production scheduling and inventory management
- — Oversees the production process, manages inventory, and develops procedures to increase productivity and reduce cost across the operating unit.
- Leadership and team development
- — Hires, trains, mentors, and develops production teams, inspiring and adapting them to changing production demands and resolving performance and conflict issues.
- Health, safety, and regulatory compliance
- — Ensures production workers and operations comply with health and safety regulations and industry regulations across the shop floor.
- Performance metrics and data analysis
- — Tracks production performance metrics, identifies areas of underperformance, and uses data analysis to inform operational decisions and improvement plans.
- Process improvement and lean manufacturing
- — Identifies production trends and initiates process improvements — including new equipment, technology, or layout changes — to raise throughput and cut cost.
- Strategic planning
- — Engages in strategic planning and organizational leadership, setting and cascading plant strategy down through layers of management to the shop floor.
- P&L management
- — Owns profit and loss accountability across single or multi-site manufacturing operations, a key inflection point at senior levels.
- Communication and problem-solving
- — Communicates production status to staff and senior management and solves operational problems under pressure while prioritizing effectively.
- ERP systems for operations
- — Uses ERP systems (e.g., SAP, Oracle) to plan production, manage inventory and materials, and monitor manufacturing operational performance.
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As of · 2026-07-31
Edition · canon-v2@2.1.0-complete
Source · canon-v2 cell + salary-benchmark (model)
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