Senior Mine Operator
industrial_energy_operations › Mining Operations · S3 — S3 — Senior Support Specialist · Support
Experienced hands-on operator who performs advanced extraction, drilling, and hauling tasks with minimal supervision.
Median pay · United States · annual
$49,566 USD
▲ +32.8% vs S1 on this ladder
Typical range ()
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What this role is
Experienced hands-on operator who performs advanced extraction, drilling, and hauling tasks with minimal supervision. At the Senior Support Specialist (S3) level, the role owns escalated / complex cases, complex or non-standard cases, and drives resolution quality on the team's hardest cases. Guides junior support informally.
What this level does
- Assess conditions encountered during mining — seam height, ground stability, water, gas — and take appropriate independent action within the established operating procedure with little day-to-day instruction
- Operate the more difficult or specialized equipment (continuous miner, large excavator) requiring judgment on cut sequence, floor and roof control
- Use fleet monitoring system software to track machine performance and adjust operation to keep production and cycle times on target
- Coordinate the immediate work of the loading/hauling cycle with peer operators to keep material flowing without a formal leadership role
- Diagnose recurring machine faults from performance data and gauges and decide whether to continue, isolate or hand over to maintenance
- Knowledge applied
- Detailed knowledge of operating procedures sufficient to run specialized equipment and perform non-routine tasks independently.
- Complexity & problem solving
- Makes judgments on moderately difficult situations — ground, roof, water, machine faults — within the procedure.
- Collaboration & interaction
- Little instruction on daily work; coordinates the immediate loading/hauling cycle with peers, no leadership.
- Typical experience
- 2–4 yrs; skilled across the mining equipment fleet.
Skills at this level
- Heavy Mining Equipment Operation
- — Operates haul trucks, loaders, drills, excavators, continuous mining machines, shuttle cars and LHDs to extract and move ore, coal and waste rock safely and efficiently against production schedules.
- Ground and Roof Condition Assessment
- — Reads seam height, roof stability, floor conditions, water and gas during mining and adjusts operating action to keep the face and crew safe.
- Mine Ventilation Support
- — Hangs and maintains ventilation tubing and curtains to keep the underground mining face area properly ventilated as work advances.
- Drilling and Excavation
- — Uses hydraulic and motor-driven machinery to drill holes and excavate rock, coal and metals, controlling depth, sequence and material handling.
- Pre-Start Inspection and Fault Reporting
- — Performs walk-around and pre-start checks on mining machines, identifies defects and abnormal readings, and decides whether to operate, isolate or hand over to maintenance.
- Operations Logging
- — Maintains accurate logs of machine hours, tonnes moved, maintenance tasks and machinery performance during the shift for production and maintenance tracking.
- Fleet Monitoring System Use
- — Uses fleet monitoring software to track machine performance and cycle times and adjusts operation to keep production on target and losses down.
- Short Interval Control
- — Applies structured Management Operating System routines, daily production meetings and short-interval control to keep the crew's output aligned with daily, weekly and monthly targets.
- Production Cycle Coordination
- — Sequences loading, hauling and dumping across peer operators to keep material flowing continuously without stalling the cycle.
- Operator Training and Coaching
- — Teaches less experienced operators equipment technique, hazard recognition and non-routine handling on the job, and assesses their competency to progress.
- Operating Procedure Development
- — Contributes to creating and revising standard operating procedures, pre-start checks and routines for the equipment fleet based on field experience.
- Working Lead of Operations
- — Allocates machines and haul routes across a shift and facilitates peer execution of production routines, leading the work rather than managing people.
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As of · 2026-07-30
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