Senior Field Operations Supervisor
industrial_energy_operations › Field Operations · M2 — M2 — Manager II · Management
Senior supervisor overseeing daily field crews and operations at an energy facility site.
Median pay · United States · annual
$110,455 USD
▲ +29% vs M1 on this ladder
Typical range ()
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Key statistics
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2 of 8
Track
Management
Family rungs priced
M1 · M2 · M3 · M4 · M5 · M6
—
Coordinates
2 / 4 spaces
pay@2 · 2026-07
What this role is
Senior supervisor overseeing daily field crews and operations at an energy facility site. At the Manager II (M2) level, the role owns an established team or sub-function, cross-project coordination and priorities, and drives group delivery and development. Manages a team; sometimes manages leads.
What this level does
- Leads a skilled field team or junior coordinators, owning tactical outcomes for scheduling, dispatch, and on-site execution across a defined territory
- Streamlines field workflows to eliminate inefficiencies, adjusting crew assignments and route plans within known operating parameters
- Analyzes operational data — SLA attainment, productivity, and route performance from reporting dashboards — to identify trends and flag issues to management
- Coordinates cross-functionally with Sales, Operations, and Client Services to resolve scheduling conflicts and keep committed timelines
- Manages resources and leads small field improvement projects, such as adjusting dispatch rules or tightening record-keeping practices
- Knowledge applied
- Applies deeper field operations knowledge to lead a skilled team, making judgments within known operating factors around crew assignment, routing, and workflow.
- Complexity & problem solving
- Exercises judgment on tactical problems within understood parameters — reallocating resources, adjusting dispatch, and running small improvement projects.
- Collaboration & interaction
- Cross-functional cooperation with Sales, Operations, and Client Services to resolve conflicts and keep committed timelines.
- Typical experience
- 2–5 years in field team leadership or specialist coordination roles.
Skills at this level
- Field Scheduling and Dispatch Coordination
- — Schedules field crews and technicians and coordinates dispatch across a territory, interacting with Sales, Shipping, Receiving, and Client Services to sequence work and provide status updates.
- Route Optimization
- — Uses dispatch and route optimization systems to plan and reassign field routes, reducing travel time and improving on-site coverage against SLA commitments.
- Field Service Management Software
- — Operates field service management platforms and mobile field-staff apps to track jobs, assign work, and keep field activity visible and current across the operation.
- SLA and Productivity Reporting
- — Reads and builds reporting dashboards covering SLA attainment, productivity, route performance, and KPIs to measure field output and surface trends to management.
- Process Improvement
- — Streamlines field workflows and applies process optimization techniques to eliminate inefficiencies in scheduling, dispatch, and on-site execution.
- Operational Data Analysis
- — Analyzes operational field data to identify trends, measure performance, and turn findings into actionable insights presented to senior management.
- Communication
- — Communicates clearly and accurately through verbal, written, and telephone channels to keep field staff, internal functions, and clients aligned on status and expectations.
- Time Management and Organization
- — Stays highly organized and manages time across multiple concurrent field work streams, switching between scheduling, coordination, and escalation as demands shift.
- Field Team Leadership
- — Leads and develops field technicians, coordinators, and supervisors, setting standards for daily field operations and holding teams accountable for output and safety.
- Field Operations Strategy and Budgeting
- — Develops field operations plans and manages operating budgets for territories or projects, aligning workforce and route decisions with performance and cost targets.
- Adaptability
- — Adapts field operations to industry changes, regulatory adjustments, and technological innovations affecting how field work is scheduled, dispatched, and executed.
- Cross-Functional Coordination
- — Coordinates field activity across Sales, Operations, Shipping, Receiving, and Client Services to resolve conflicts and keep committed field timelines.
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As of · 2026-07-30
Edition · canon-v2@2.1.0-complete
Source · canon-v2 cell + salary-benchmark (model)
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