Lead Control Operations Specialist
industrial_energy_operations › Control Operations · S5 — S5 — Principal Support Specialist · Support
Senior individual contributor who oversees complex control room and remote monitoring operations across energy or mining sites, guiding less experienced operators without formal management authority.
Median pay · United States · annual
$60,631 USD
▲ +62.4% vs S1 on this ladder
Typical range ()
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Key statistics
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What this role is
Senior individual contributor who oversees complex control room and remote monitoring operations across energy or mining sites, guiding less experienced operators without formal management authority. At the Principal Support Specialist (S5) level, the role owns function-wide support practice, program-level and systemic support problems, and drives support strategy across the function. Subject-matter authority; shapes the practice.
What this level does
- Resolves the most complex operating scenarios and contributes to the creation and revision of control room operating procedures, emergency response steps, and checklists
- Serves as working lead and facilitator for the operating crew, owning the mentoring and shadowing function for new hires
- Develops improved monitoring and response techniques and standardizes them across the fleet's control system technologies
- Advises on stricter monitoring and NERC/compliance rules, ensuring control room practice avoids environmental damage, costly shutdowns, and safety risk
- Knowledge applied
- Highly skilled specialist; contributes to the creation of control room operating procedures and monitoring techniques across the fleet.
- Complexity & problem solving
- Develops concepts and techniques and resolves the most complex operating and compliance issues independently.
- Collaboration & interaction
- Acts as working lead/facilitator; owns new-hire mentoring and shadowing and provides guidance across the operating crew.
- Typical experience
- 6+ years; expert in control operations.
Skills at this level
- Control Systems Proficiency
- — Monitors, operates, and controls production processes using control panels, monitoring tools, and control room software specific to the energy generating or transmission facility.
- Distributed Control System (DCS) Operation
- — Monitors, operates, and controls all plant facilities from the distributed control system, reading equipment status and driving load and process adjustments from the DCS interface.
- SCADA Monitoring
- — Uses supervisory control and data acquisition displays to watch real-time production rates, acknowledge alarms, and issue control actions across generation and distribution equipment.
- Alarm and Anomaly Response
- — Recognizes alarms and system anomalies on the panels, executes the correct corrective actions in real time, and escalates events that fall outside established response procedures.
- Emergency and Safety Systems Operation
- — Operates emergency shutdown, blow-down, fire, and gas detection systems and applies knowledge of control room layout, isolation points, and standard emergency response roles.
- Operating Log and Handover Discipline
- — Maintains accurate incident logs, checklists, and system status records and conducts structured face-to-face shift handovers so the incoming operator has full situational awareness.
- Grid Response Prediction
- — Understands the behavior and capabilities of multiple power plant control technologies across the fleet and predicts how the grid will respond to load and dispatch changes.
- Energy Balancing Mathematics
- — Calculates customer energy demand against available supply, manages surges in demand, and balances electricity to keep production within operating standards.
- NERC Regulatory and Compliance Adherence
- — Applies industry-specific monitoring and compliance rules, including NERC standards, to avoid environmental damage, costly shutdowns, and risk to human health and safety.
- Real-Time Production Coordination
- — Coordinates and directs control room operations with generating facilities, transmission providers, and scheduling entities to ensure consistent power production within established operating standards.
- Operating Procedure Development
- — Contributes to creating and revising control room operating procedures, emergency response steps, and monitoring techniques based on lessons learned from complex events.
- Operator Mentoring and Working Lead
- — Guides and trains less experienced operators through shadowing, explains control room processes and equipment use, and facilitates crew execution during shifts.
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As of · 2026-07-30
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