Compare profiles
Side-by-side leveling, scope, and market pay. Add up to four via ?keys=SWE.GEN.P5,SWE.GEN.P6.
| vs | P3 ITS.GEN.P3 Senior Engineer/Architect I | S3 ITS.GEN.S3 Senior Support Engineer | P2 ITS.GEN.P2 Administrator/Engineer II | S2 ITS.GEN.S2 Technician/Engineer II |
|---|---|---|---|---|
| Market pay | — | — | — | — |
| Level | P3 · P3 — Mid-Level Professional | S3 · S3 — Senior Support Specialist | P2 · P2 — Developing Professional | S2 · S2 — Support Specialist |
| Function | Information Technology Support | Information Technology Support | Information Technology Support | Information Technology Support |
| Focus | General | General | General | General |
| Typical years | 3–5 | 3–5 | 1–3 | 1–3 |
| Scope | Features or a sub-system end-to-end | Escalated / complex cases | Defined deliverables / small features | A defined queue or customer set |
| Autonomy | Works independently on standard work; reviewed on the non-standard | Limited supervision | General supervision; reviewed at milestones | General supervision; handles standard cases independently |
| Impact | Project / team outcomes | Resolution quality on the team's hardest cases | Own and immediate-team deliverables | Customer satisfaction for own queue |
| Decision rights | Owns implementation decisions for own scope | Owns escalation resolution within policy | Routine technical choices within guidance | Resolves standard cases; escalates complex |