JobFrame · ITOPER.ITOUTSOU493C.P2
IT Operations & Support · IT Outsourcing Management
P2 · P2 — Developing Professional
Median pay · United States
$72,357
$56,843 – $92,106 · USD · annual · national base (function pricing in review)
Median pay
$72,357
$56,843–$92,106
Level
P2
Super-function
technology
Demand-heat
cool
10.1% growth
Summary
Manages the sourcing, contracting, governance, and performance of third-party IT vendors and outsourced service providers across the full contract lifecycle — from vendor master validation, risk screening, and onboarding through negotiation, SLA management, and renewal/termination. Distinct from internal IT service delivery (which runs the services) and from procurement-only roles (which transact purchases): this focus owns the commercial relationship, third-party risk posture, and value realization of externally-delivered IT products and services.
This level — P2 P2 — Developing Professional
Early-career professional; developing skills, handles routine tasks with some independence
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