P5
CUSTOM.WARRANTY0835.P5
Warranty Administration — P5

JobFrame · CUSTOM.WARRANTY0835.P5

Customer Service & Warranty · Warranty Administration

P5 · P5 — Expert Professional

Median pay · United States

$138,423

$108,743$176,203 · USD · annual · national base (function pricing in review)

Median pay

$138,423

$108,743–$176,203

Level

P5

Super-function

operations

Demand-heat

very hot

-5.5% growth

Summary

Warranty Administration manages the full warranty claim lifecycle — preparing, submitting, reconciling and recovering claims with factories, distributors and franchises; maintaining warranty documentation and parts tracking; ensuring policy/regulatory compliance; and at senior levels analyzing claim data for root cause, standardizing processes globally, and leading warranty teams and programs. Distinct from general Customer Service (case handling/support) and Technical Service (diagnostic engineering): this focus centers on the financial and procedural administration of warranty claims and supplier recovery.

This level — P5 P5 — Expert Professional

Expert in field; key problem solver and project leader, authority in multiple areas

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