JobFrame · CUSTOM.WARRANTY0835.P2
Customer Service & Warranty · Warranty Administration
P2 · P2 — Developing Professional
Median pay · United States
$72,357
$56,843 – $92,106 · USD · annual · national base (function pricing in review)
Median pay
$72,357
$56,843–$92,106
Level
P2
Super-function
operations
Demand-heat
very hot
-5.5% growth
Summary
Warranty Administration manages the full warranty claim lifecycle — preparing, submitting, reconciling and recovering claims with factories, distributors and franchises; maintaining warranty documentation and parts tracking; ensuring policy/regulatory compliance; and at senior levels analyzing claim data for root cause, standardizing processes globally, and leading warranty teams and programs. Distinct from general Customer Service (case handling/support) and Technical Service (diagnostic engineering): this focus centers on the financial and procedural administration of warranty claims and supplier recovery.
This level — P2 P2 — Developing Professional
Early-career professional; developing skills, handles routine tasks with some independence
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