Senior Director, Customer Success
M6
SCS.GEN.M6
Senior Director, Customer Success
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JobFrame · Ladder · SCS.GEN.M6

Sales - Customer Success · General

The full level-by-level ladder — every rung side by side, current level (M6) highlighted.

Pay by level

Same pricing source as the profile's ticker header — family multiplier + inherited focus differential over the function×level base.

M1
$76,980
M2
$99,310
M3
$108,208
M4
$150,769
M5
$169,364
M6
$217,250

Pay rises with level — the structure that explains the most pay variance.

Pay figures are modeled estimates from our market equation — level-differentiated, with honest-wide bands. They refresh as new leveling evidence lands; treat per-role dollars as directional.

Mastery at this level

Starting outFoundationalProficientExpert

M6Expert · great — sets the standard, reconciles the hard trade-offs

Win predictably and build the winning system

  • Sizes up unfamiliar situations by pattern and analogue, exercising adaptive judgment under ambiguity
  • Coaches reps to the highest-impact skill by funnel metric and designs incentives and roles that scale results
  • Closes durable agreements that get implemented, drive loyalty and expansion, and hit revenue against goal predictably
  • Orchestrates the selling team and organization so insight, alignment, and enablement compound

Top of the ladder — this level sits in the Expert stage, the highest the field defines.

From Win As A B2B Account Executive — the closest guide to this family (semantic match; stage bands from the canonical level binding).

No JFM factory canon (responsibilities × level, level guidelines × level, skills) for this profile yet.