Head of People · General

Summary

Organizes how work is defined across the organization.

This level — E3 E3 — Vice President

VP owning a division; sets strategy and is accountable for division-wide results.

Who does this work

The Head of People, a compassionate leader dedicated to fostering talent, enhancing team performance, and creating a clear career pathway for employees

The problem this role solves

Lack of defined roles and job families leading to confusion and inefficiency within the organization Frustration from team members feeling lost or undervalued due to unclear job expectations Every employee deserves to fully understand their role and potential for growth within the company

The transformation

Employees feel empowered and engaged with clear understanding of their roles and growth opportunities The organization experiences improved productivity and morale as team members work in alignment with defined expectations

What's at risk

Employees remain confused about their roles, leading to decreased productivity and morale High turnover rates increase due to dissatisfaction and lack of clarity in job expectations

How the role wins

• Conduct a comprehensive assessment of current roles and responsibilities across the organization
• Engage with employees at all levels through active listening to gather insights on their experiences and expectations
• Develop clear role definitions and job families that outline responsibilities, required skills, and career progression opportunities
• Implement training sessions and workshops to communicate these changes effectively to all employees
• Regularly review and update the role clarity framework to ensure it evolves with the organization’s needs