Manufacturing Operations / Production Supervision (Upstream Processing) — M2
MANUFA3.MANUFACT13A2.M2
Frontline-to-departmental leadership of GMP upstream biomanufacturing operations (seed expansion, bioreactor/cell culture, harvest). Distinct from downstream purification supervision and from the individual-contributor MSAT/technical-owner track: this family owns shift-and-stream execution, schedule adherence, 'Right First Time' batch production, compliance, equipment readiness, and people management for upstream production.
Frontline-to-departmental leadership of GMP upstream biomanufacturing operations (seed expansion, bioreactor/cell culture, harvest). Distinct from downstream purification supervision and from the individual-contributor MSAT/technical-owner track: this family owns shift-and-stream execution, schedule adherence, 'Right First Time' batch production, compliance, equipment readiness, and people management for upstream production.
Focus — Manufacturing Operations / Production Supervision (Upstream Processing)
Frontline-to-departmental leadership of GMP upstream biomanufacturing operations (seed expansion, bioreactor/cell culture, harvest). Distinct from downstream purification supervision and from the individual-contributor MSAT/technical-owner track: this family owns shift-and-stream execution, schedule adherence, 'Right First Time' batch production, compliance, equipment readiness, and people management for upstream production.
Responsibilities by level
What this person actually does at each level on the management track — escalating scope, not one generic blob. Your level is highlighted.
- Oversees daily operations of a single upstream shift, planning, scheduling and supporting daily production tasks (seed expansion, bioreactor/fermenter operation, cell culture harvest) on single-use and stirred-tank platforms (HyPerforma S.U.B, Biostat STR, Xcellerex XDR, wave bioreactors) to ensure schedule adherence and 'Right First Time' execution.
- Directly supervises a team of manufacturing associates performing processing of bulk intermediates and drug substances, distributing workload, assigning tasks and confirming associates understand task requirements.
- Ensures staff maintain compliance to SOPs, batch records, GMP and aseptic/cleanroom expectations during routine cell culture and fermentation, including gowning, cleaning and Good Documentation Practices at time of execution.
- Ensures timely execution and review of batch documentation and logbooks within the shift, initiates deviations and completes ERP orders, monitoring critical process parameters (pH, dissolved oxygen, viable cell concentration, viability) via Vi-Cell and Cedex Bio readings.
- Troubleshoots routine production and equipment issues on the floor using established practices, escalating non-standard deviations to senior management.
- Manages skilled upstream associates and junior/lead supervisors, owning tactical outcomes across cross-shift bioreactor operations and harvest; acts as advisor and mentor to shift and cross-shift personnel to sustain consistent execution beyond a single team.
- Authors, reviews and approves manufacturing deviations, CAPAs and change controls, exercising judgment within known process and quality factors to disposition recurring upstream issues.
- Drives cross-functional cooperation with Maintenance, Microbiology, QA and adjacent shifts to coordinate continuous upstream production, contamination-control oversight and shift-to-shift handoffs across the stream.
- Tracks and trends production metrics and CPP data (VCC, viability, pH, DO) to identify recurring problems, drives floor-level process improvement initiatives, and reviews authored SOPs and Master Batch Records for accuracy.
- Supports specification, commissioning and qualification of new upstream equipment (e.g., HyPerforma DynaDrive S.U.B, Mobius systems) and develops associates' technical proficiency through structured coaching and performance management.
- Manages an upstream manufacturing department or stream, accountable for effective performance across multiple shifts including operations, schedule adherence and area operating budget.
- Leads supervisors and skilled professionals, managing staffing, performance, hiring and qualification of new processes and equipment for sustained commercial upstream operations.
- Facilitates cross-functional coordination with MSAT, Process Development, QA, Maintenance, Facilities and Microbiology to support technology transfer, validation campaigns and PPQ readiness in the area.
- Evaluates diverse production, compliance and capacity issues alongside statistical process-data trends to make decisions balancing quality, throughput and 'Right First Time' execution across the department.
- Owns the deviation/CAPA/change-control posture for the area, approving disposition of complex investigations and driving systemic corrective actions and continuous-improvement programs against tracked metrics.
Level guidelines
The universal leveling rubric applied to this function — how scope, complexity, collaboration, and experience step up across levels.
| Level | Knowledge & Application | Complexity & Problem Solving | Collaboration & Interaction | Typical Degree & Years |
|---|---|---|---|---|
| M1 | Functional expert in upstream unit operations (seed expansion, bioreactor/fermenter operation, cell counting, aseptic technique) applying established SOPs, batch records, ERP orders and GMP to a single shift or unit. | Limited scope; resolves routine production, equipment and documentation issues using established practices, escalating non-standard deviations. May impact short-term shift goals and unit budget. | Daily interactions with shift staff and peer supervisors to assign work, review documentation and coordinate floor activities. | Functional/upstream expert with some leadership exposure; typically prior senior associate or lead experience plus initial supervisory responsibility. |
| M2 | Applies deep upstream process knowledge and quality-system fluency to manage skilled ICs and junior supervisors across shifts, authoring and approving deviations/CAPAs/change controls and supporting equipment qualification. | Exercises judgment within known process and quality factors; troubleshoots recurring problems, trends CPP data and dispositions deviations. May impact short-term goals and budgets. | Cross-functional cooperation with adjacent shifts and support groups (Maintenance, Microbiology, QA); advises and mentors cross-shift supervisors and less-senior personnel. | 2–5 years in team leadership or upstream specialist roles, including ownership of tactical cross-shift outcomes and people management. |
| M3 | Applies broad upstream manufacturing and lifecycle knowledge to run a department/stream, integrating statistical process-data trends, validation needs and budget considerations. | Evaluates diverse operational, compliance and capacity issues and trends to make decisions affecting schedule, quality and area performance. Responsible for departmental operations and budgets. | Leads functional and cross-functional teams; serves as primary upstream interface to MSAT, Process Development, QA and Facilities for tech transfer and campaigns. | 5–7+ years managing manufacturing professionals, supervisors and budgets in a GMP biomanufacturing environment. |
Skills
Focus-specific skills the role applies — the relevance layer beyond the occupational base.
- People Leadership
- Supervising, coaching, mentoring and training team members and managing shift performance.
- Production Scheduling
- Planning, assigning and monitoring daily tasks to ensure schedule adherence and timely execution.
- GMP Compliance
- Executing tasks in strict accordance with manufacturing records, SOPs and current Good Manufacturing Practices and quality regulations.
- Deviation/CAPA/Change Control Management
- Authoring, reviewing and approving manufacturing deviations, corrective and preventive actions, and change controls within the quality system.
- Bioreactor/Fermenter Operation
- Preparing, calibrating and controlling stirred-tank and single-use bioreactors (HyPerforma S.U.B/DynaDrive, Biostat STR, Xcellerex XDR, wave bioreactors) for seed expansion and fed-batch production, monitoring growth parameters.
- Upstream Processing Equipment Operation
- Working knowledge of incubators, biosafety cabinets, bioreactors, cell counters (Vi-Cell), blood gas analyzers, Cedex Bio and metabolite testing equipment used in cell culture/fermentation.
- Cell Counting / Culture Health Assessment
- Counting cells during growth and comparing living and dead cells to measure culture health as a critical process parameter.
- Aseptic Technique
- Critical practice for preventing contamination using special procedures to maintain sterility and minimize product exposure to the environment in cleanroom settings.
- Cleanroom Discipline
- Application of controls for aseptic processing including gowning and cleaning to maintain sterile manufacturing conditions.
- Good Documentation Practices
- Documenting each task in records and logbooks at the time of execution in compliance with GMP.
- Batch Record Authoring
- Writing and reviewing SOPs and Master Batch Records to define manufacturing operations.
- Statistical Data Analysis
- Intermediate knowledge of statistical data analysis and process data trending of CPPs (pH, DO, VCC, viability) to enhance process understanding.
- Production Equipment Qualification
- Specifying, commissioning and qualifying new upstream equipment for GMP production readiness.
- Cell Culture Science
- Knowledge of cell biology, cell culture, scale-up and mass transfer, and culture health monitoring via viable cell concentration and viability.
- Technology Transfer
- Bridging Process Development and Manufacturing to enable tech transfer, process validation and sustained commercial manufacturing.
Provenance
The evidence base behind this profile — every layer is sourced; quality is scored by an adversarial review panel (1–5; passes at ≥4 on the minimum dimension).
7 sources
- O*NET 51-1011.00, First-Line Supervisors of Production and Operating Workers
- Biopharmaceutical/biomanufacturing job postings for Manufacturing Associate, Upstream
- Job postings for Senior Manufacturing Associate / Manufacturing Lead
- Job postings for Manufacturing Supervisor, Upstream
- Job postings for Senior Manufacturing Supervisor
- Job postings for Senior MSAT Engineer and MSAT Director/Senior Director roles
- Industry references on upstream vs downstream bioprocessing equipment and single-use platforms
Level — M2 — Manager II
Manages an established team or sub-function; owns planning and performance for the group.
- Scope
- An established team or sub-function
- Autonomy
- Owns planning for the group
- Complexity
- Cross-project coordination and priorities
- Impact
- Group delivery and development
- Decision rights
- Owns staffing, priorities, performance for the group
- Leadership
- Manages a team; sometimes manages leads
- Typical experience
- 5–8 yrs
Adjacent roles
Nearest roles by structural coordinates (level + taxonomy). Distance 0 → 1; each carries its 3-state match band. How coordinates work → · Compare side-by-side →
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O*NET / SOC
- code=51-1011source=jfm-factory.resolve