Technical Training — P5
LEARNI.TECHNICABA38.P5
Technical Training designs, delivers, and evaluates instructor-led and virtual training programs that teach employees to use specific systems, software, and IT tools. Distinct from general L&D/soft-skills facilitation and pure instructional-design focuses by its requirement to acquire deep technical domain knowledge of the systems being taught, conduct system utilization and computer training needs assessments, and provide post-training technical support.
Technical Training designs, delivers, and evaluates instructor-led and virtual training programs that teach employees to use specific systems, software, and IT tools. Distinct from general L&D/soft-skills facilitation and pure instructional-design focuses by its requirement to acquire deep technical domain knowledge of the systems being taught, conduct system utilization and computer training needs assessments, and provide post-training technical support.
Focus — Technical Training
Technical Training designs, delivers, and evaluates instructor-led and virtual training programs that teach employees to use specific systems, software, and IT tools. Distinct from general L&D/soft-skills facilitation and pure instructional-design focuses by its requirement to acquire deep technical domain knowledge of the systems being taught, conduct system utilization and computer training needs assessments, and provide post-training technical support.
Material SKILL differential vs the function baseline.
Responsibilities by level
What this person actually does at each level on the professional track — escalating scope, not one generic blob. Your level is highlighted.
- Facilitates small group training sessions under the supervision of senior trainers or IT leadership, and assists in delivering instructor-led and virtual sessions.
- Supports the creation of training materials and job aids, and maintains and updates learning content based on system changes.
- Gathers learner feedback after sessions and logs training participation in the Learning Management System (LMS).
- Shadows senior trainers to learn subject matter, content, and delivery techniques.
- Provides basic technical support to learners following training.
- Owns the standard end-to-end training cycle independently, from needs assessment through delivery and evaluation.
- Assesses training needs through surveys, interviews, focus groups, and consultation with managers and instructors, including conducting computer training needs assessments.
- Obtains, organizes, or develops training procedure manuals, guides, and course materials, and determines course content and objectives.
- Presents information using varied instructional techniques such as role playing, simulations, team exercises, group discussions, videos, and lectures.
- Determines system utilization requirements by researching and testing the systems being taught, and provides training schedules and agendas.
- Independently designs, delivers, and evaluates technical training programs across diverse systems and audiences, planning own work with milestone review.
- Creates technical training programs according to requirements, selecting instructional methods appropriate to the technical content and learner population.
- Coordinates training activities across multiple instructors and business units, networking with senior professionals and instructors.
- Applies adult learning principles to publish and package content to e-learning standards (SCORM, xAPI, AICC) for LMS deployment, tracking, and reporting.
- Researches and tests new systems and tools ahead of rollout to build the technical domain knowledge required to teach them.
- Mentors other instructors in subject matter, content, and course delivery techniques, and may lead project teams delivering complex training initiatives.
- Oversees larger training initiatives and programs spanning multiple systems, in-depth analysis of complex training variables and rollout dependencies.
- Applies consulting skills to ask better questions, challenge assumptions, and help stakeholders define the real problem rather than the requested deliverable.
- Selects training methods, tools, and authoring platforms for complex technical programs and coordinates delivery across cross-functional groups.
- Evaluates program effectiveness against business and system-adoption outcomes and influences decisions on content and curriculum direction.
- Defines learning priorities aligned to business goals and makes crucial decisions regarding the direction and scope of the technical training portfolio.
- Designs programs, pathways, or capability frameworks at scale for technical and system-adoption competencies across the organization.
- Makes build vs. buy vs. outsource decisions and scales learning through technology, vendors, and flexible talent.
- Acts as an internal and external spokesperson on technical training strategy, building influential networks with senior stakeholders and vendors.
- Provides technical and professional leadership and direction to instructors and program teams on broad and special assignments.
Level guidelines
The universal leveling rubric applied to this function — how scope, complexity, collaboration, and experience step up across levels.
| Level | Knowledge & Application | Complexity & Problem Solving | Collaboration & Interaction | Typical Degree & Years |
|---|---|---|---|---|
| P1 | Applies basic instructional and technical support knowledge to routine training tasks; learns systems and delivery techniques by shadowing senior trainers. | Handles routine problems with standard answers, such as logging participation, updating content for known system changes, and answering basic post-training questions. | Maintains stable internal relationships with senior trainers, IT leadership, and learners during supervised sessions. | 0–1 years; new graduate or intern. |
| P2 | Applies defined needs-assessment and instructional procedures to develop and deliver standard technical courses, researching and testing systems to determine utilization requirements. | Exercises judgment in familiar contexts to determine course content and objectives and select instructional techniques for conventional training needs. | Builds productive relationships with managers, instructors, and learners; consults stakeholders to assess needs and set schedules. | 2+ years with a BA, or MS/PhD with no experience. |
| P3 | Applies adult learning principles, e-learning standards, and technical domain knowledge to independently design, deliver, and evaluate diverse training programs. | Evaluates identifiable factors across varied systems and audiences to design programs and package content for LMS deployment and tracking. | Networks with senior professionals and instructors; may coordinate project activities across instructors and business units. | 5+ years (BA), 3 years (MA), or PhD without experience. |
| P4 | Applies in-depth instructional, consulting, and technical expertise to complex programs with functional impact, selecting methods and platforms. | Performs in-depth analysis of complex training variables and rollout dependencies, challenging assumptions to define the real problem behind requested deliverables. | Coordinates across groups, mentors instructors, may lead project teams, and influences decisions on curriculum and content direction. | 8+ years, often with graduate education. |
| P5 | Applies strategic expertise to define learning priorities, capability frameworks, and build/buy/outsource strategy aligned to business goals. | Resolves strategic and intangible issues with high independence, scaling learning through technology, vendors, and flexible talent. | Builds influential networks, acts as internal and external spokesperson, and provides technical and professional leadership to teams. | 12+ years; extensive technical training and L&D expertise. |
Skills
Focus-specific skills the role applies — the relevance layer beyond the occupational base.
- Instructional Design
- Designs learning content and programs based on adult learning principles and diverse learning styles.
- Training Delivery
- Presents information via instructor-led, virtual, and varied instructional techniques including role playing, simulations, team exercises, group discussions, videos, and lectures.
- Needs Assessment
- Assesses training needs through surveys, interviews, focus groups, and consultations with managers and instructors, including computer training needs assessments.
- Adult Learning Principles
- Applies a deep understanding of how adults learn to inform technical training design and method selection.
- Communication
- Explains complex technical concepts in simpler terms across instructor-led and virtual formats.
- IT/Technology Expertise
- Maintains technical domain knowledge of the systems, software, and tools being taught, including researching and testing systems to determine utilization requirements.
- E-Learning Standards Proficiency
- Publishes and packages content to SCORM, xAPI (Tin Can API), and AICC standards for LMS deployment, tracking, and reporting.
- Adaptability
- Learns new technologies before teaching them and adapts methodologies to evolving systems and audiences.
- Patience
- Supports learners through complex technical material at their own pace.
- Consulting/Judgment
- At senior levels, asks better questions, challenges assumptions, and defines the real problem rather than the requested deliverable.
- Process Improvement
- Identifies and improves training processes, content, and delivery; the top specialized skill found in technical training postings.
- Project Management
- Plans and manages training initiatives and timelines across instructors and business units.
- Articulate Storyline 360
- Uses this tool/technology effectively during the delivery of day-to-day tasks.
- Adobe Captivate
- Uses this tool/technology effectively during the delivery of day-to-day tasks.
- Rise 360
- Uses this tool/technology effectively during the delivery of day-to-day tasks.
- Camtasia
- Uses this tool/technology effectively during the delivery of day-to-day tasks.
- Learning Management System (LMS) Software
- Uses this tool/technology effectively during the delivery of day-to-day tasks.
- Zoom
- Uses this tool/technology effectively during the delivery of day-to-day tasks.
- Microsoft Teams
- Uses this tool/technology effectively during the delivery of day-to-day tasks.
Provenance
The evidence base behind this profile — every layer is sourced; quality is scored by an adversarial review panel (1–5; passes at ≥4 on the minimum dimension).
Level — P5 — Expert Professional
Expert in field; key problem solver and project leader, authority in multiple areas
- Scope
- Multiple systems or a technical domain
- Autonomy
- Sets direction within the domain
- Complexity
- Novel, high-ambiguity problems; establishes the approach
- Impact
- Org / multi-team outcomes
- Decision rights
- Authority over a technical domain
- Leadership
- Leads cross-team technical initiatives
- Typical experience
- 8–12 yrs
Adjacent roles
Nearest roles by structural coordinates (level + taxonomy). Distance 0 → 1; each carries its 3-state match band. How coordinates work → · Compare side-by-side →
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O*NET / SOC
- code=13-1151source=jfm-factory.resolve