Compare profiles
Side-by-side leveling, scope, and market pay. Add up to four via ?keys=SWE.GEN.P5,SWE.GEN.P6.
| vs | M1 FACI.GEN.M1 Facilities Maintenance S5 | S1 FACI.GEN.S1 Entry Technician | S2 FACI.GEN.S2 Intermediate Technician | S3 FACI.GEN.S3 Senior Technician/Engineer |
|---|---|---|---|---|
| Market pay | — | — | — | — |
| Level | M1 · M1 — Manager (Team Lead) | S1 · S1 — Support Associate | S2 · S2 — Support Specialist | S3 · S3 — Senior Support Specialist |
| Function | Facilities Maintenance | Facilities Maintenance | Facilities Maintenance | Facilities Maintenance |
| Focus | General | General | General | General |
| Typical years | 3–6 | 0–1 | 1–3 | 3–5 |
| Scope | A single team | A single task type or queue | A defined queue or customer set | Escalated / complex cases |
| Autonomy | Manages within established goals | Close supervision; follows defined procedures | General supervision; handles standard cases independently | Limited supervision |
| Impact | Team output and health | Individual transactions | Customer satisfaction for own queue | Resolution quality on the team's hardest cases |
| Decision rights | Owns team execution, hiring input, performance | Acts within scripts; escalates exceptions | Resolves standard cases; escalates complex | Owns escalation resolution within policy |