Compare profiles
Side-by-side leveling, scope, and market pay. Add up to four via ?keys=SWE.GEN.P5,SWE.GEN.P6.
| vs | M4 CUSTOM1.CUSTOMERBDCB.M4 Customer Success — M4 | M3 CUSTOM1.CUSTOMERBDCB.M3 Customer Success — M3 | M5 CUSTOM1.CUSTOMERBDCB.M5 Customer Success — M5 | M4 CUSTOM1.CUSTOMER853A.M4 Customer Success – Biotech/Pharma/CDMO — M4 |
|---|---|---|---|---|
| Market pay | $168k ($132k–$213k)inherited | $120k ($95k–$153k)inherited | $188k ($148k–$240k)inherited | $168k ($132k–$213k)inherited |
| Level | M4 · M4 — Director | M3 · M3 — Senior Manager | M5 · M5 — Senior Director | M4 · M4 — Director |
| Function | Customer Success | Customer Success | Customer Success | Customer Success |
| Focus | Customer Success | Customer Success | Customer Success | Customer Success – Biotech/Pharma/CDMO |
| Typical years | 10–15 | 8–12 | 12–18 | 10–15 |
| Scope | A function or department | Multiple teams or a sub-function | Multiple functions or a large department | A function or department |
| Autonomy | Owns area strategy and budget | Sets goals within functional strategy | Owns multi-year strategy for the area | Owns area strategy and budget |
| Impact | Function-level results | Sub-function outcomes | Multi-function results | Function-level results |
| Decision rights | Owns strategy, budget, and org design for the area | Owns goals, budget input, and people decisions across teams | Owns investment and org design across functions | Owns strategy, budget, and org design for the area |