← Canon taxonomy

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Side-by-side leveling, scope, and market pay. Add up to four via ?keys=SWE.GEN.P5,SWE.GEN.P6.

vs
P5
CUSTOM1.CUSTOMER920B.P5
Customer Success Management — P5
P4
CUSTOM1.CUSTOMER920B.P4
Customer Success Management — P4
P6
CUSTOM1.CUSTOMER920B.P6
Customer Success Management — P6
P3
CUSTOM1.CUSTOMER920B.P3
Customer Success Management — P3
Market pay$138k ($109k$176k)inherited$109k ($86k$139k)inherited$188k ($148k$240k)inherited$82k ($65k$105k)inherited
LevelP5 · P5 — Expert ProfessionalP4 · P4 — Senior ProfessionalP6 · P6 — Principal ProfessionalP3 · P3 — Mid-Level Professional
FunctionCustomer SuccessCustomer SuccessCustomer SuccessCustomer Success
FocusCustomer Success ManagementCustomer Success ManagementCustomer Success ManagementCustomer Success Management
Typical years8–125–812–183–5
ScopeMultiple systems or a technical domainA system or set of related featuresOrganization-wide architecture and the hardest problemsFeatures or a sub-system end-to-end
AutonomySets direction within the domainSelf-directed; reviewed at critical decision pointsDefines direction; minimal oversightWorks independently on standard work; reviewed on the non-standard
ImpactOrg / multi-team outcomesMulti-team / function outcomesOrganization-wideProject / team outcomes
Decision rightsAuthority over a technical domainOwns technical decisions for a system; influences adjacent designSets technical strategy for a major areaOwns implementation decisions for own scope