Compare profiles
Side-by-side leveling, scope, and market pay. Add up to four via ?keys=SWE.GEN.P5,SWE.GEN.P6.
| vs | M3 CUSTOM1.CUSTOMER853A.M3 Customer Success – Biotech/Pharma/CDMO — M3 | M2 CUSTOM1.CUSTOMER853A.M2 Customer Success – Biotech/Pharma/CDMO — M2 | M4 CUSTOM1.CUSTOMER853A.M4 Customer Success – Biotech/Pharma/CDMO — M4 | M3 CUSTOM1.CUSTOMERBDCB.M3 Customer Success — M3 |
|---|---|---|---|---|
| Market pay | $120k ($95k–$153k)inherited | $110k ($87k–$141k)inherited | $168k ($132k–$213k)inherited | $120k ($95k–$153k)inherited |
| Level | M3 · M3 — Senior Manager | M2 · M2 — Manager II | M4 · M4 — Director | M3 · M3 — Senior Manager |
| Function | Customer Success | Customer Success | Customer Success | Customer Success |
| Focus | Customer Success – Biotech/Pharma/CDMO | Customer Success – Biotech/Pharma/CDMO | Customer Success – Biotech/Pharma/CDMO | Customer Success |
| Typical years | 8–12 | 5–8 | 10–15 | 8–12 |
| Scope | Multiple teams or a sub-function | An established team or sub-function | A function or department | Multiple teams or a sub-function |
| Autonomy | Sets goals within functional strategy | Owns planning for the group | Owns area strategy and budget | Sets goals within functional strategy |
| Impact | Sub-function outcomes | Group delivery and development | Function-level results | Sub-function outcomes |
| Decision rights | Owns goals, budget input, and people decisions across teams | Owns staffing, priorities, performance for the group | Owns strategy, budget, and org design for the area | Owns goals, budget input, and people decisions across teams |