Compare profiles
Side-by-side leveling, scope, and market pay. Add up to four via ?keys=SWE.GEN.P5,SWE.GEN.P6.
| vs | S4 ADMINI.ADMINISTCFDF.S4 Administrative Support — S4 | S3 ADMINI.ADMINISTCFDF.S3 Administrative Support — S3 | S2 ADMINI.ADMINISTCFDF.S2 Administrative Support — S2 | M4 ADMINI.ADMINISTC60E.M4 Administrative Services Management — M4 |
|---|---|---|---|---|
| Market pay | $56k ($44k–$72k)inherited | $50k ($39k–$63k)inherited | $43k ($34k–$55k)inherited | $168k ($132k–$213k)inherited |
| Level | S4 · S4 — Lead Support Specialist | S3 · S3 — Senior Support Specialist | S2 · S2 — Support Specialist | M4 · M4 — Director |
| Function | Administrative & Corporate Services | Administrative & Corporate Services | Administrative & Corporate Services | Administrative & Corporate Services |
| Focus | Administrative Support | Administrative Support | Administrative Support | Administrative Services Management |
| Typical years | 5–8 | 3–5 | 1–3 | 10–15 |
| Scope | Team process and quality | Escalated / complex cases | A defined queue or customer set | A function or department |
| Autonomy | Works independently; owns improvements | Limited supervision | General supervision; handles standard cases independently | Owns area strategy and budget |
| Impact | Team-level quality and efficiency | Resolution quality on the team's hardest cases | Customer satisfaction for own queue | Function-level results |
| Decision rights | Owns process and quality decisions for the team | Owns escalation resolution within policy | Resolves standard cases; escalates complex | Owns strategy, budget, and org design for the area |