Compare profiles
Side-by-side leveling, scope, and market pay. Add up to four via ?keys=SWE.GEN.P5,SWE.GEN.P6.
| vs | S1 ADMINI.ADMINISTCFDF.S1 Administrative Support — S1 | S2 ADMINI.ADMINISTCFDF.S2 Administrative Support — S2 | S3 ADMINI.ADMINISTCFDF.S3 Administrative Support — S3 | M1 ADMINI.ADMINISTC60E.M1 Administrative Services Management — M1 |
|---|---|---|---|---|
| Market pay | $37k ($29k–$48k)inherited | $43k ($34k–$55k)inherited | $50k ($39k–$63k)inherited | $86k ($67k–$109k)inherited |
| Level | S1 · S1 — Support Associate | S2 · S2 — Support Specialist | S3 · S3 — Senior Support Specialist | M1 · M1 — Manager (Team Lead) |
| Function | Administrative & Corporate Services | Administrative & Corporate Services | Administrative & Corporate Services | Administrative & Corporate Services |
| Focus | Administrative Support | Administrative Support | Administrative Support | Administrative Services Management |
| Typical years | 0–1 | 1–3 | 3–5 | 3–6 |
| Scope | A single task type or queue | A defined queue or customer set | Escalated / complex cases | A single team |
| Autonomy | Close supervision; follows defined procedures | General supervision; handles standard cases independently | Limited supervision | Manages within established goals |
| Impact | Individual transactions | Customer satisfaction for own queue | Resolution quality on the team's hardest cases | Team output and health |
| Decision rights | Acts within scripts; escalates exceptions | Resolves standard cases; escalates complex | Owns escalation resolution within policy | Owns team execution, hiring input, performance |