# Director, Customer Success Management
**jfo_jfm_customer-success-customer-success-management · Level M5**  
JobFrame `jfo_jfm_customer-success-customer-success-management::M5` · https://jobframe.global/profile/jfo_jfm_customer-success-customer-success-management%3A%3AM5

## About the role

Leads multiple customer success teams and sets the strategic direction for retention, adoption, and growth across a major customer segment.

## Market pay

Market pay for this role is maintained live (level-differentiated, basis-labeled) on the canonical profile: https://jobframe.global/profile/jfo_jfm_customer-success-customer-success-management%3A%3AM5

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Generated from the JobFrame canonical record `jfo_jfm_customer-success-customer-success-management::M5` on 2026-07-31T06:12:10.838Z. Derived content: responsibilities source = none. The canonical, maintained version of this job lives at https://jobframe.global/profile/jfo_jfm_customer-success-customer-success-management%3A%3AM5.