# Director, Customer Success
**Sales - Customer Success · General · Level M5**  
JobFrame `SCS.GEN.M5` · https://jobframe.global/profile/SCS.GEN.M5

## About the role

Leads the customer success organization, setting strategy and overseeing managers to drive retention, adoption, and account growth across the customer base.

## Market pay

Market pay for this role is maintained live (level-differentiated, basis-labeled) on the canonical profile: https://jobframe.global/profile/SCS.GEN.M5

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Generated from the JobFrame canonical record `SCS.GEN.M5` on 2026-07-29T12:12:03.070Z. Derived content: responsibilities source = none. The canonical, maintained version of this job lives at https://jobframe.global/profile/SCS.GEN.M5.