# Director of Customer Success
**Customer Success Manager · General · Level M5**  
JobFrame `CSM.GEN.M5` · https://jobframe.global/profile/CSM.GEN.M5

## About the role

Leads the customer success organization, setting strategy and managing managers to drive retention and growth across the customer base.

## Market pay

Market pay for this role is maintained live (level-differentiated, basis-labeled) on the canonical profile: https://jobframe.global/profile/CSM.GEN.M5

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Generated from the JobFrame canonical record `CSM.GEN.M5` on 2026-07-29T16:28:33.908Z. Derived content: responsibilities source = none. The canonical, maintained version of this job lives at https://jobframe.global/profile/CSM.GEN.M5.